VroomVroomVroom VroomVroomVroom

Get a great deal on East Coast Car Rentals rental vehicles

Comparing and booking a hire car is easy

About East Coast Car Rentals car hire

East Coast Car Rentals is an Australian owned provider, offering affordable rates on a wide range of vehicles, while removing additional location fees by operating off-airport. A complimentary shuttle bus will take you straight from the airport to your East Coast vehicle.

Why book an East Coast vehicle?

  • No extra location fees or queuing at the airport.

  • Save time by completing paperwork on the shuttle bus.

  • Depots located within five kilometres of airport terminals.

  • Independent, Australian-owned supplier.

  • In operation since 1979.

YOU’RE IN GOOD COMPANY

Here’s what VroomVroomVroom customers think

Our customers have rated their East Coast Car Rentals car rental booking experience 4.8/5
(94,806 reviews)
  • 13 Oct 2024

    Easy. Well explained

    shannon a.
    Booked: Ldv D90 or similar
    Melbourne Airport
    Ldv D90 or similar
  • 07 Oct 2024

    quick and reasonable

    terry a.
    Booked: Kia Picanto or similar
    Gold Coast Airport
    Kia Picanto or similar
  • 02 Oct 2024

    Great thanks

    nicholas h.
    Booked: Toyota Corolla Hybrid or similar
    Sunshine Coast
    Toyota Corolla Hybrid or similar
  • 25 Sep 2024

    Fast

    dominic l.
    Booked: Toyota Corolla Hybrid or similar
    Melbourne Airport
    Toyota Corolla Hybrid or similar
  • 19 Sep 2024

    Quick and easy

    maree s.
    Booked: Suzuki Baleno or similar
    Sunshine Coast
    Suzuki Baleno or similar
  • 12 Sep 2024

    Giid

    scott d.
    Booked: Kia Picanto or similar
    Adelaide
    Kia Picanto or similar
  • 02 Sep 2024

    Easy to use website

    gregory m.
    Booked: Kia Carnival or similar
    Gold Coast Airport
    Kia Carnival or similar
  • 31 Aug 2024

    Easy as

    alana m.
    Booked: Mg Zs or similar
    Cairns
    Mg Zs or similar
  • 23 Aug 2024

    Easy to use website

    peter w.
    Booked: Toyota Rav4 Hybrid or similar
    Adelaide
    Toyota Rav4 Hybrid or similar
  • 22 Aug 2024

    Easy to use

    bradley d.
    Booked: Kia Carnival or similar
    Cairns
    Kia Carnival or similar
  • 17 Aug 2024

    Easy process

    maddison h.
    Booked: Mg Hs or similar
    Cairns
    Mg Hs or similar
  • 27 Jul 2024

    the ease of booking

    mary o.
    Booked: Kia Carnival or similar
    Cairns
    Kia Carnival or similar
  • 17 Jul 2024

    Quick and easy!

    lois r.
    Booked: Kia Carnival or similar
    Hobart
    Kia Carnival or similar
  • 11 Jun 2024

    Quick, easy and simple

    julie g.
    Booked: Ldv D90 or similar
    Hobart
    Ldv D90 or similar
  • 10 Jun 2024

    The front staff at Warner Street are incredible. I keep returning as the staff have made the difference. Thank you!

    ruth s.
    Booked: Toyota Yaris Cross Hybrid or similar
    Brisbane City
    Toyota Yaris Cross Hybrid or similar
  • 09 Jun 2024

    Easy to use

    matthew p.
    Booked: Mg Hs or similar
    Melbourne Airport
    Mg Hs or similar
  • 08 Jun 2024

    easy to use and infromation

    jason h.
    Booked: Toyota Corolla Hybrid or similar
    Hobart
    Toyota Corolla Hybrid or similar
  • 05 Jun 2024

    great to see the range of choices and very easy to book

    donald w.
    Booked: Ldv D90 or similar
    Sydney Airport
    Ldv D90 or similar
  • 24 May 2024

    Easy

    tracey c.
    Booked: Mg Zs or similar
    Gold Coast Airport
    Mg Zs or similar
  • 23 May 2024

    Person I spoke with was helpful

    alfred h.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 22 May 2024

    Easy

    simon h.
    Booked: Toyota Corolla or similar
    Sydney Airport
    Toyota Corolla or similar
  • 02 May 2024

    Thanks

    william p.
    Booked: Kia Picanto or similar
    Gold Coast Airport
    Kia Picanto or similar
  • 23 Apr 2024

    It was quick and easy

    elizabeth b.
    Booked: Kia Carnival or similar
    Brisbane City
    Kia Carnival or similar
  • 14 Apr 2024

    easy and quick

    joseph b.
    Booked: Mg Zs or similar
    Melbourne Airport
    Mg Zs or similar
  • 13 Apr 2024

    Very easy to book last minute rental

    kenneth a.
    Booked: Mitsubishi Outlander or similar
    Brisbane Airport
    Mitsubishi Outlander or similar
  • 11 Apr 2024

    Easy, straightforward, good price, very happy on all counts

    jennifer s.
    Booked: Mazda Bt-50 Dual Cab Xs or similar
    Darwin Airport
    Mazda Bt-50 Dual Cab Xs or similar
  • 10 Apr 2024

    Very Easy

    bruce m.
    Booked: Kia Carnival or similar
    Brisbane Airport
    Kia Carnival or similar
  • 09 Apr 2024

    Easy to navigate

    john m.
    Booked: Mg Hs or similar
    Sunshine Coast
    Mg Hs or similar
  • 09 Apr 2024

    Quick and easy with good rates

    noel b.
    Booked: Toyota Corolla or similar
    Darwin Airport
    Toyota Corolla or similar
  • 04 Apr 2024

    very easy

    ferdi valentino e.
    Booked: Kia Carnival or similar
    Melbourne Airport
    Kia Carnival or similar
  • 01 Apr 2024

    Very happy and easy to use

    joseph c.
    Booked: Ldv D90 or similar
    Cairns
    Ldv D90 or similar
  • 30 Mar 2024

    Outstanding. Thank you so much. It's why I'm back to book again now.

    ben s.
    Booked: Ldv D90 or similar
    Melbourne Airport
    Ldv D90 or similar
  • 29 Mar 2024

    Quick simple done in a flash. Thanks

    judith h.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 28 Mar 2024

    Easy and well priced.

    geoffrey l.
    Booked: Toyota Yaris Cross Hybrid or similar
    Adelaide
    Toyota Yaris Cross Hybrid or similar
  • 27 Mar 2024

    Always easy!

    bill n.
    Booked: Kia Picanto or similar
    Adelaide
    Kia Picanto or similar
  • 18 Mar 2024

    Quick and easy!

    paul w.
    Booked: Mg Hs or similar
    Brisbane Airport
    Mg Hs or similar
  • 17 Mar 2024

    Easy access

    helen h.
    Booked: Suzuki Baleno or similar
    Brisbane Airport
    Suzuki Baleno or similar
  • 15 Mar 2024

    简单

    zhiwei g.
    Booked: Mg Hs or similar
    Melbourne City
    Mg Hs or similar
  • 14 Mar 2024

    Quick comparison

    darren w.
    Booked: Toyota Corolla or similar
    Sunshine Coast
    Toyota Corolla or similar
  • 13 Mar 2024

    Range of information and booking process.

    murray m.
    Booked: Toyota Rav4 Hybrid or similar
    Adelaide
    Toyota Rav4 Hybrid or similar
  • 12 Mar 2024

    An app that works

    edgar s.
    Booked: Toyota Corolla or similar
    Sydney Airport
    Toyota Corolla or similar
  • 05 Mar 2024

    Fast and easy to make a booking.

    mary o.
    Booked: Kia Carnival or similar
    Cairns
    Kia Carnival or similar
  • 05 Mar 2024

    Very easy to book and great prices

    mary o.
    Booked: Kia Carnival or similar
    Cairns
    Kia Carnival or similar
  • 03 Mar 2024

    Easy

    peter m.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 24 Feb 2024

    Very easy to navigate and conpare

    cameron d.
    Booked: Mg Hs or similar
    Hobart
    Mg Hs or similar
  • 18 Feb 2024

    Easy process to book.

    ziyaad t.
    Booked: Ldv D90 or similar
    Melbourne Airport
    Ldv D90 or similar
  • 13 Feb 2024

    Very easy to book

    darya h.
    Booked: Kia Picanto or similar
    Melbourne City - Collins Street
    Kia Picanto or similar
  • 04 Feb 2024

    Very easy

    leah s.
    Booked: Kia Picanto or similar
    Sunshine Coast
    Kia Picanto or similar
  • 03 Feb 2024

    Very simple process and good selection of cars

    matthew t.
    Booked: Toyota Corolla or similar
    Sunshine Coast
    Toyota Corolla or similar
  • 02 Feb 2024

    Good number of cars to compare

    david r.
    Booked: Suzuki Baleno or similar
    Melbourne Airport
    Suzuki Baleno or similar
  • 24 Jan 2024

    User friendly

    graham m.
    Booked: Mg Zs or similar
    Melbourne Airport
    Mg Zs or similar
  • 17 Jan 2024

    Easy

    mohammed f.
    Booked: Ldv D90 or similar
    Sydney Airport
    Ldv D90 or similar
  • 08 Jan 2024

    Easy to make the booking

    hans w.
    Booked: Toyota Rav4 Hybrid or similar
    Adelaide
    Toyota Rav4 Hybrid or similar
  • 19 Dec 2023

    Have used before with success. Easy to navigate around site.

    roger w.
    Booked: Toyota Rav4 Hybrid or similar
    Adelaide
    Toyota Rav4 Hybrid or similar
  • 14 Dec 2023

    Good site for information

    rae j.
    Booked: Kia Picanto or similar
    Melbourne Airport
    Kia Picanto or similar
  • 12 Dec 2023

    Easy process

    christopher k.
    Booked: Mg Zs or similar
    Melbourne Airport
    Mg Zs or similar
  • 12 Dec 2023

    Great

    ajendra j.
    Booked: Mitsubishi Outlander or similar
    Sydney Airport
    Mitsubishi Outlander or similar
  • 30 Nov 2023

    It was easy

    linda b.
    Booked: Toyota Camry Hybrid or similar
    Melbourne Airport
    Toyota Camry Hybrid or similar
  • 26 Nov 2023

    Excellent at every point

    chris g.
    Booked: Mg Zs or similar
    Launceston
    Mg Zs or similar
  • 12 Nov 2023

    Clear and easy to use.

    deirdre s.
    Booked: Kia Picanto or similar
    Adelaide
    Kia Picanto or similar
  • 12 Nov 2023

    quick n easy

    ilyas h.
    Booked: Toyota Corolla or similar
    Hobart
    Toyota Corolla or similar
  • 06 Nov 2023

    Service great, website easy to use , good prices offered

    neil b.
    Booked: Kia Picanto or similar
    Brisbane Airport
    Kia Picanto or similar
  • 06 Nov 2023

    Easy to book

    alexander m.
    Booked: Mg Hs or similar
    Sydney Airport
    Mg Hs or similar
  • 01 Nov 2023

    all good

    tadeusz k.
    Booked: Ldv D90 or similar
    Hobart
    Ldv D90 or similar
  • 28 Oct 2023

    Easy

    swathi s.
    Booked: Toyota Corolla Hybrid or similar
    Cairns
    Toyota Corolla Hybrid or similar
  • 21 Oct 2023

    Very simple and quick to use l!

    michelle h.
    Booked: Toyota Corolla Hybrid or similar
    Melbourne Airport
    Toyota Corolla Hybrid or similar
  • 21 Oct 2023

    Easy to work through

    timothy f.
    Booked: Suzuki Baleno or similar
    Sunshine Coast
    Suzuki Baleno or similar
  • 16 Oct 2023

    easy to follow

    jan k.
    Booked: Mg Zs or similar
    Brisbane City
    Mg Zs or similar
  • 25 Sep 2023

    Site is easy to navigate and understand what I was hiring.

    linda b.
    Booked: Toyota Camry Hybrid or similar
    Melbourne Airport
    Toyota Camry Hybrid or similar
  • 15 Sep 2023

    Quick results- low excess fee

    frederic l.
    Booked: Kia Carnival or similar
    Brisbane City
    Kia Carnival or similar
  • 15 Sep 2023

    Fast

    chun-ying c.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 29 Aug 2023

    so easy to deal with friendly and helpful

    linda c.
    Booked: Mg Hs or similar
    Brisbane Airport
    Mg Hs or similar
  • 28 Aug 2023

    Quick and easy, great price

    paul c.
    Booked: Mg Hs or similar
    Sydney Airport
    Mg Hs or similar
  • 20 Aug 2023

    I am hoping for a good rental car and service on arrival

    pulkit d.
    Booked: Mg Zs or similar
    Gold Coast Airport
    Mg Zs or similar
  • 19 Aug 2023

    Easy process

    david r.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 15 Aug 2023

    Very easy to deal with and very professional

    ian m.
    Booked: Mg Zs or similar
    Gold Coast Airport
    Mg Zs or similar
  • 14 Aug 2023

    very user friendly

    william w.
    Booked: Toyota Rav4 Hybrid or similar
    Gold Coast Airport
    Toyota Rav4 Hybrid or similar
  • 24 Jun 2023

    easy quick reliable

    christopher z.
    Booked: Mg 3 Core Hatchback or similar
    Gold Coast Airport
    Mg 3 Core Hatchback or similar
  • 06 Jun 2023

    very easy site to use

    suasn s.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 17 May 2023

    Easy to use website.

    michael k.
    Booked: Hyundai Kona or similar
    Sunshine Coast
    Hyundai Kona or similar
  • 17 May 2023

    Quick and good price.

    lakshmish b.
    Booked: Ldv D90 or similar
    Brisbane City
    Ldv D90 or similar
  • 17 May 2023

    Easy

    anthony h.
    Booked: Kia Carnival or similar
    Launceston
    Kia Carnival or similar
  • 17 May 2023

    Easy to use and quick to book

    michael g.
    Booked: Mitsubishi Outlander or similar
    Brisbane Airport
    Mitsubishi Outlander or similar
  • 17 May 2023

    Easy to do

    darren w.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 17 May 2023

    Very good

    aisea m.
    Booked: Mitsubishi Outlander or similar
    Brisbane City
    Mitsubishi Outlander or similar
  • 17 May 2023

    Quick nd easy to book

    john d.
    Booked: Kia Carnival or similar
    Brisbane Airport
    Kia Carnival or similar
  • 17 May 2023

    Simple to follow and everything worked without a hitch.

    howard d.
    Booked: Mg 3 Core Hatchback or similar
    Cairns
    Mg 3 Core Hatchback or similar
  • 17 May 2023

    Fast, efficient, friendly

    ross k.
    Booked: Kia Carnival or similar
    Cairns
    Kia Carnival or similar
  • 17 May 2023

    Easy to choose, and easy to add XS insurance at a reasonable cost

    kevin b.
    Booked: Toyota Corolla Hatch or similar
    Cairns
    Toyota Corolla Hatch or similar
  • 17 May 2023

    easy to navigate the website

    salvatore s.
    Booked: Toyota Corolla Hatch or similar
    Melbourne Airport
    Toyota Corolla Hatch or similar
  • 17 May 2023

    Very easy. Good prices.

    rebecca h.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    Very easy. Good prices.

    rebecca h.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    Easy t use

    john b.
    Booked: Mitsubishi Outlander or similar
    Melbourne Airport
    Mitsubishi Outlander or similar
  • 17 May 2023

    Easy

    yayong z.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    Easy quick and good price

    gary m.
    Booked: Toyota Corolla Hatch or similar
    Brisbane Airport
    Toyota Corolla Hatch or similar
  • 17 May 2023

    Quick and easy, good insurance!

    catherine r.
    Booked: Toyota Corolla or similar
    Sydney Airport
    Toyota Corolla or similar
  • 17 May 2023

    Easy to navigate, t&c's easy to read.

    virginia c.
    Booked: Toyota Corolla Hatch or similar
    Melbourne Airport
    Toyota Corolla Hatch or similar
  • 17 May 2023

    The ease of booking was very good

    jackie p.
    Booked: Mitsubishi Outlander or similar
    Launceston
    Mitsubishi Outlander or similar
  • 17 May 2023

    Easy to complete

    kathryn m.
    Booked: Toyota Corolla or similar
    Sunshine Coast
    Toyota Corolla or similar
  • 17 May 2023

    Very easy, competitive rates

    cara i.
    Booked: Honda Hr-v or similar
    Sydney Airport
    Honda Hr-v or similar
  • 17 May 2023

    Great

    equamen h.
    Booked: Honda Hr-v or similar
    Sydney Airport
    Honda Hr-v or similar
  • 17 May 2023

    Easy

    jose v.
    Booked: Mg 3 Core Hatchback or similar
    Cairns
    Mg 3 Core Hatchback or similar
  • 17 May 2023

    Fast and easy process

    scott d.
    Booked: Toyota Corolla or similar
    Hobart
    Toyota Corolla or similar
  • 17 May 2023

    was very easy and good pricing

    hayden b.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    easy

    chris p.
    Booked: Toyota Corolla or similar
    Hobart
    Toyota Corolla or similar
  • 17 May 2023

    Was fine, so many fake rental sites so good to find this one i can see is real

    andrew j.
    Booked: Suzuki Swift or similar
    Gold Coast Airport
    Suzuki Swift or similar
  • 17 May 2023

    Smooth

    tracy t.
    Booked: Toyota Corolla or similar
    Gold Coast Airport
    Toyota Corolla or similar
  • 17 May 2023

    Couldn't be easier

    peter l.
    Booked: Hyundai Accent or similar
    Launceston
    Hyundai Accent or similar
  • 17 May 2023

    Easy to book and good value like always:)

    jo r.
    Booked: Hyundai Accent or similar
    Melbourne Airport
    Hyundai Accent or similar
  • 17 May 2023

    Quick and easy

    katie t.
    Booked: Hyundai Kona or similar
    Melbourne Airport
    Hyundai Kona or similar
  • 17 May 2023

    fast, easy

    philip y.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 17 May 2023

    easy and clear. cancellation policy also clearly set out, not always the case with other sites.

    matthew h.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 17 May 2023

    Great price great service easy to use

    samantha f.
    Booked: Suzuki Swift or similar
    Sunshine Coast
    Suzuki Swift or similar
  • 17 May 2023

    Very very easy and quick and efficient

    timothy b.
    Booked: Hyundai Accent or similar
    Brisbane Airport
    Hyundai Accent or similar
  • 17 May 2023

    Easy and quick

    eric b.
    Booked: Mitsubishi Outlander or similar
    Hobart
    Mitsubishi Outlander or similar
  • 17 May 2023

    Telephoned for clarification on excess and deposit required and was delighted to speak to customer service here in Australia who was very helpful and friendly

    steven m.
    Booked: Hyundai Kona or similar
    Hobart
    Hyundai Kona or similar
  • 17 May 2023

    intuitive

    james k.
    Booked: Toyota Corolla or similar
    Adelaide
    Toyota Corolla or similar
  • 17 May 2023

    Easy and had better prices compared the the actual company site

    meredith k.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    Easy to book and very good prices

    joanne b.
    Booked: Hyundai Accent or similar
    Sunshine Coast
    Hyundai Accent or similar
  • 17 May 2023

    Very good customer service

    kristy m.
    Booked: Mitsubishi Outlander or similar
    Hobart
    Mitsubishi Outlander or similar
  • 17 May 2023

    Was an easy process

    brian m.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    Easy and no fuss. More cost effective than booking directly with the supplier.

    peter f.
    Booked: Mitsubishi Outlander or similar
    Launceston
    Mitsubishi Outlander or similar
  • 17 May 2023

    very simple and easy to find suitable car and then book, no cluttered processes

    tanya h.
    Booked: Toyota Corolla or similar
    Adelaide
    Toyota Corolla or similar
  • 17 May 2023

    easy, best prices i could find online, like the addition of insurance

    steven t.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 17 May 2023

    Simple process, clear information.

    susan r.
    Booked: Suzuki Swift or similar
    Hobart
    Suzuki Swift or similar
  • 17 May 2023

    Easy to use, website , great value car hire

    matthew g.
    Booked: Mitsubishi Outlander or similar
    Hobart
    Mitsubishi Outlander or similar
  • 17 May 2023

    a little difficult to work out holding fee but other than that ok

    julie t.
    Booked: Suzuki Swift or similar
    Adelaide
    Suzuki Swift or similar
  • 17 May 2023

    easy experience

    linda r.
    Booked: Mitsubishi Eclipse or similar
    Hobart
    Mitsubishi Eclipse or similar
  • 30 Dec 2021

    Overall car hire process was smooth. Happy with the service.

    murtuza c.
    Booked: Kia Carnival or similar
    Cairns
    Kia Carnival or similar
  • 22 Nov 2021

    Very happy

    justin b.
    Booked: Toyota Corolla or similar
    Hobart
    Toyota Corolla or similar
  • 18 Dec 2020

    Excellent - Sourced a great deal and fast to process

    andrew p.
    Booked: Suzuki Swift or similar
    Melbourne Airport
    Suzuki Swift or similar
  • 08 Jul 2020

    car initially showed available then ....not when booked .... by changing pick up time by 2 hours (later)...became available :) Excellent pricing ..worth the trouble

    neville b.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
  • 02 Jul 2020

    Quick

    gordon t.
    Booked: Toyota Corolla or similar
    Cairns
    Toyota Corolla or similar
×

We ask users of our booking service to review it after they've completed their reservation. We present a selection of reviews on this page. Our review scores are calculated by averaging the scores of all the reviews that we collect. We don't publish reviews that violate our guidelines. To learn more about guidelines and our reviews generally, visit Terms and Conditions.

Learn more about our reviews.

Vehicle types available at East Coast Car Rentals

  • Fullsize Car

    Fullsize Car
    2 Large 2 Small
    5
    4
  • Premium Passenger Van

    Premium Passenger Van
    3 Large 2 Small
    8
    5
  • Intermediate Car

    Intermediate Car
    1 Large 2 Small
    5
    4
  • Intermediate Elite Car

    Intermediate Elite Car
    1 Large 2 Small
    5
    5
  • Special

    Special
    1 Large 2 Small
    5
    4
  • Fullsize Elite Car

    Fullsize Elite Car
    1 Large 2 Small
    5
    4
  • Standard Elite SUV

    Standard Elite SUV
    1 Large 2 Small
    5
    5
  • Fullsize Pick up (double cab) 4 door

    Fullsize Pick up (double cab) 4 door
    2 Large 3 Small
    5
    4
  • Standard Elite Car

    Standard Elite Car
    1 Large 2 Small
    5
    4
  • Intermediate SUV

    Intermediate SUV
    1 Large 1 Small
    5
    5
  • Economy Car

    Economy Car
    5
    5
  • Economy Sport

    Economy Sport
    4
    3
  • Standard Car

    Standard Car
    2 Large 2 Small
    5
    4
  • Fullsize Pick up (single/extended cab) 2 door

    Fullsize Pick up (single/extended cab) 2 door
    2 Large 3 Small
    2
    2
  • Standard SUV

    Standard SUV
    1 Large 1 Small
    4
    5
  • Fullsize SUV

    Fullsize SUV
    3 Large 2 Small
    5
    5
  • Compact Car

    Compact Car
    1 Large 1 Small
    5
    4

Frequently asked questions

On renting a vehicle with East Coast Car Rentals

  • Where can you rent an East Coast vehicle?

    East Coast has outlets Australia-wide with depots in all the state capitals, international airports, and major urban centres. See the list below for the number of depots in each state. QLD (6), VIC (3), NSW (2), SA (1), TAS (2), NT (1), WA (1)

  • What types of vehicles does East Coast rent?

    East Coast has one of the broadest ranges of family-friendly vehicles in Australia, offering everything from compact cars and sedans through to pickups and commercial vehicles. Fullsize Car, Premium Passenger Van, Intermediate Car, Intermediate Elite Car, Special, Fullsize Elite Car, Standard Elite SUV, Fullsize Pick up (double cab) 4 door, Standard Elite Car, Intermediate SUV, Economy Car, Economy Sport, Standard Car, Fullsize Pick up (single/extended cab) 2 door, Standard SUV, Fullsize SUV, Compact Car

  • How can I pay for my car hire with East Coast Car Rental?

    East Coast Car Rental accepts AMEX, Mastercard and Visa credit cards, and Mastercard and Visa debit cards as payment for their rental cars. They do not accept cash payments.

  • How much does East Coast Car Rental require for a security bond and how long will it take to refund?

    Also known as a security deposit, East Coast Car Rental’s holding deposit is levied as a pre-authorisation on your card. Once you have returned your rental car to East Coast Car Rental, subject to any additional charges, your holding deposit will be released. How long this refund takes to appear on your card will depend on your bank. For more details, please see the “Important Information” section for details specific to your rental vehicle, or contact our customer care team for assistance.

  • What is the minimum age to hire a car from East Coast Car Rental in Australia?

    East Coast Car Rental driver age policy requires all drivers to be at least 21 years of age. Drivers aged 21 to 24 will need to pay a young driver surcharge, and may be restricted to a limited range of vehicles. Additional drivers under the age of 25 can be added to the Rental Agreement, but they will also be subject to the under 25 fee. Drivers over the age of 80 are subject to the approval of the renting officer.

  • What type of driver licence does East Coast Car Rental accept?

    East Coast Car Rentals requires a valid and current driver licence to rent a vehicle. If the licence is not in English you will need to provide an International Driving Permit (IDP) along with your local licence. Provisional licences are accepted as long as they have been held for at least 12 months, P-plates must be displayed on the hire car for the duration of the rental, and the East Coast Car Rental Loss Damage Waiver must be purchased. Learner drivers are not permitted to rent a hire car from East Coast Car Rental.

  • Can I add an additional driver to my East Coast Car Rental car rental?

    Yes, East Coast Car Rental allows for additional drivers, but each additional driver is subject to the same criteria as the primary driver. An additional one-off fee will be applied for each additional driver.

  • Does an East Coast Car Rental hire car include insurance?

    Yes. Basic cover is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, you’ll be liable to pay up to the Rental Vehicle Excess amount as per your East Coast Car Rental Rental Agreement. The excess refers to the amount renters are liable for before the basic cover applies and the amount of this excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. East Coast offers additional coverage as a fee-based service, and this can reduce your damage excess charge, but be sure to read through your detailed Rental Agreement to see what damage is and is not covered, and also for more information regarding the cost of excess reduction cover. Prosura is another excess insurance option to consider if you are looking for comprehensive excess reduction coverage.

  • Does an East Coast Car Rental rental car include roadside assistance?

    Yes. East Coast Car Rental will provide complimentary roadside assistance for any mechanical-based defects that are inherent to the vehicle. However, for issues which aren’t strictly mechanical, such as (but not restricted to) tire changing, getting locked out of your car, or a flat battery, you’ll be charged a call-out fee along with any associated costs. East Coast Car Rental offers Premium Roadside Assistance for an additional fee to cover for these and other situations.

  • How do I pay for road tolls with East Coast Car Rental?

    East Coast Car Rental hire cars are tag-less and instead rely on licence identification when the vehicle uses a toll road. The toll charge plus an administrative per-toll charge is levied to your credit card by East Coast Car Rental as soon as practical after the toll charge is incurred. For further information, please see the “Important Information” section for details specific to your rental vehicle or contact our customer care team.

  • Is there a mileage limit for East Coast Car Rental rental cars?

    If a kilometre limit on driving distance applies to your East Coast Car Rental hire car, the daily kilometre allowance will be shown on your Rental Agreement. If you drive in excess of this daily allowance, a charge may apply for the additional distance.

  • What is the fuel policy for rental cars hired through East Coast Car Rental?

    East Coast Car Rental supplies their rental cars with a full tank of fuel and expects them to be returned in the same state. If you return your hire car with a less than full fuel tank, you will be charged for the cost of refuelling. To avoid this situation, refill the fuel tank at your own expense before returning the vehicle. To save money, use the VroomVroomVroom fuel price comparison app to find the best-priced petrol near the depot you need to return your rental car to

  • How do I modify or cancel my rental car booking with East Coast Car Rental?

    If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your East Coast Car Rental hire car, you’ll need to contact the depot you collected the vehicle from to request an extra day — or whatever extension period is desired. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the total cost of your hire car. If you need to cancel your booking, if you paid a deposit at the time of your booking with East Coast Car Rental through VroomVroomVroom, then you need to give at least 48 hours notice of your cancellation in order to receive a refund.

  • What are the details of the East Coast Car Rental car rental agreement?

    The Terms and Conditions of renting a vehicle supplied by East Coast Car Rental can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking. Upon arrival you will also be required to sign a Rental Agreement that outlines the specific Terms and Conditions for your rental

Note: The information above was correct at the time of publication.
Please check the Terms and Conditions of your chosen vehicle for specific details.

Have a question we haven’t answered?

Have a question we haven’t answered?