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Phone: 1300 722 920
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FAQs

VroomVroomVroom Compares Enterprise Vehicles​

Enterprise

Enterprise supplies quality vehicles at great rates in Australia’s capital cities and major airports. A good option for younger drivers and those still on P-plates, any additional surcharges or fees are typically less with Enterprise than most other suppliers we compare.

If you have a query, or need assistance booking an Enterprise vehicle, contact us.

Why Book An Enterprise Vehicle?

  • Wide selection of vehicle makes and models.
  • Major airport and city locations in Australia.
  • Additional drivers permitted at no extra cost.
  • Provisional licence holders permitted.
  • Low surcharges for credit/debit cards and drivers under 25.

Terms and Conditions
Fleet Guide
Excess Reduction Guide
Manage Booking

Enterprise Contact Info
Local: 1300 035 807
International: +61 2 8303 2293
Email Enterprise

Frequently Asked Questions About Enterprise

What cars does Enterprise have?

Enterprise has a wide range of vehicles to choose from, including fuel-efficient cars, luxury SUVs, and passenger vans. Availability varies per location.

How can I pay for my car hire with Enterprise?

AMEX, Mastercard, Visa, and Diners Club credit cards are accepted for vehicle payments with Enterprise. You can also pay with a Visa or Mastercard debit card. Enterprise doesn’t currently accept cash payments.

How much does Enterprise require for security bond?

In most cases, the rental location will require a security deposit​ of AUD $200 at the commencement of the rental. However, the deposit amount can reach up to AUD $1,000.00 so make sure to always check the rental terms.

What is the minimum age to hire a car from Enterprise in Australia?

Enterprise has a minimum age requirement of 21-years-old, although drivers aged between 21 and 24 may be required to pay a young driver surcharge. In addition, drivers under 25 will have some restrictions on vehicle selection.

What type of driving licence does Enterprise accept?

Enterprise accepts any valid driver’s licence, including international and overseas licences, and provisional licences held for a minimum of 12 months. However, if your licence isn’t printed in English, you'll need to present an International Driving Permit (IDP) to fulfil Enterprise’s driving licence requirements.

Does an Enterprise hire car include insurance?

Yes. Basic cover is included in the rental quote, but if the vehicle is stolen, damaged, or a third-party loss occurs while the vehicle is in your possession, you’ll have to pay up to the Rental Vehicle Excess amount listed in your rental agreement with Enterprise.

Does an Enterprise hire car include roadside assistance?

Yes. 24-hour roadside assistance is available for Enterprise vehicles. Mechanical faults (breakdowns) that occur during your rental period will be covered by Enterprise. For incidents such as lost keys, punctured tyres, or running out of fuel, Enterprise will charge call-out and admin fees to your nominated credit card.

How do I pay for road tolls with Enterprise?

Enterprise will receive notifications for any toll roads used during your rental period, then charge your nominated credit card accordingly. It can take up to a month for Enterprise to be notified of your outstanding tolls and for you to be charged.

Do I have to wash the vehicle before returning it to Enterprise?

No. There’s no need to wash the vehicle, but you should return it to Enterprise in a fair condition to avoid additional fees.

Do I need to refuel before returning the vehicle to Enterprise?

Yes. Enterprise vehicles come with a full tank of fuel, so unless you opt to pre-pay the refueling cost, make sure to fill up before drop-off. If the car is returned without a full tank, Enterprise will charge your nominated credit card to refuel at a higher rate per litre.

How do I extend the booking period of my Enterprise hire car?

You can modify your booking with the VroomVroomVroom app or contact our customer care team​ to make changes prior to collecting the car. If your booking period has commenced, you’ll need to contact the Enterprise depot you collected from to request an extension or alteration to your rental agreement. If extending a rental, Enterprise will place an additional authorisation charge on your nominated credit card.

Can I get discounts on Enterprise vehicles with VroomVroomVroom?

Yes. We include any available discounts on Enterprise vehicles to the rates displayed, keeping things simple and saving you time.

Customer Reviews
Rating: 4.9 / 5 based on 40299 reviews
  • How was your booking experience?
    Reviewer: Ethan W.
    Date: 10 Jul 2020
    Feedback: The fee breakdown should be shown before the booking is done. I didn't know there was a young driver fee for example.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: jenni C.
    Date: 09 Jul 2020
    Feedback: great price
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Neville B.
    Date: 08 Jul 2020
    Feedback: car initially showed available then ....not when booked .... by changing pick up time by 2 hours (later)...became available :) Excellent pricing ..worth the trouble
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Andrew M.
    Date: 23 Jun 2020
    Feedback: Have used Vroom many times over many years and always a seamless process.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Gary H.
    Date: 23 Jun 2020
    Feedback: quick and simple.
    Rating: 5/5 happy