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Enterprise supplies quality vehicles at great rates in Australiaâs capital cities and major airports. A good option for younger drivers and those still on P-plates, any additional surcharges or fees are typically less with Enterprise than most other suppliers we compare.
Wide selection of vehicle makes and models.
Major airport and city locations in Australia.
Additional drivers permitted at no extra cost.
Provisional licence holders permitted.
Low surcharges for credit/debit cards and drivers under 25.
Hereâs what VroomVroomVroom customers think
We ask users of our booking service to review it after they've completed their reservation. We present a selection of reviews on this page. Our review scores are calculated by averaging the scores of all the reviews that we collect. We don't publish reviews that violate our guidelines. To learn more about guidelines and our reviews generally, visit Terms and Conditions.
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On renting a vehicle with Enterprise
Enterprise has outlets Australia-wide with depots in all the state capitals, international airports, and major urban centres. See the list below for the number of depots in each state. VIC (7), NSW (16), WA (10), QLD (25), ACT (4), NT (6), TAS (10), SA (17)
Enterprise has one of the broadest ranges of family-friendly vehicles in Australia, offering everything from compact cars and sedans through to pickups and commercial vehicles. Premium Passenger Van, Standard Car, Economy SUV, Standard SUV, Intermediate Car, Compact Car, Fullsize SUV, Special, Compact SUV, Intermediate Commercial Van/Truck, Fullsize Pick up (single/extended cab) 2 door, Economy Car, Mini Passenger Van, Premium Crossover, Fullsize Commercial Van/Truck, Intermediate SUV, Compact Commercial Van/Truck, Fullsize Car
Enterprise accepts payment with AMEX, Mastercard, Visa and Diners credit cards, and Mastercard and Visa debit cards. Enterprise does not accept cash for any payments or bond.
Enterprise will require a security deposit. Once you have returned your rental car to Enterprise, subject to any additional charges, your holding deposit will be released. How long this refund takes to appear on your card will depend on your bank. For more details, please see the âImportant Informationâ section for details specific to your rental vehicle, or contact our customer care team for assistance.
Enterpriseâs age policy requires all drivers to be at least 21 years of age. Drivers aged 21 to 24 will need to pay a young driver surcharge, and may be restricted to a limited range of vehicles. Additional drivers under the age of 25 can be added to the Rental Agreement, but they will also be subject to the under 25 fee.
Enterprise accepts any valid driver licence, including international and overseas licences, and provisional licences held for a minimum of 12 months. However, if your licence isnât printed in English, you'll need to present an International Driving Permit (IDP) to satisfy Enterpriseâs licence requirements. Enterprise does accept provisional licences, although there is an additional daily charge associated with this.
Yes, Enterprise allows for additional drivers, but each additional driver is subject to the same criteria as the primary driver. The first additional driver is free but an additional one-off fee will be applied for each additional driver after that.
Yes. Basic cover is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, youâll be liable to pay up to the Rental Vehicle Excess amount as per your Enterprise Rental Agreement. The excess refers to the amount renters are liable for before the basic cover applies and the amount of this excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. Enterprise offers a selection of add-on coverage options for an additional daily cost, and these can reduce your damage excess charge, but be sure to read through your detailed Rental Agreement to see what damage is and is not covered, and also for more information regarding the cost of excess reduction cover. Prosura is another option to consider if you are looking for comprehensive excess reduction coverage.
Yes. Enterprise will provide complimentary roadside assistance for any mechanical-based defects that are inherent to the vehicle. However, for issues which arenât strictly mechanical, such as tire changing, getting locked out of your car, or a flat battery, youâll be charged a call-out fee along with any associated costs. Enterprise offers Premium Roadside Assistance for an additional fee to cover for these and other situations.
Enterprise will receive notifications for any toll roads used during your rental period, then charge your nominated credit card accordingly. It can take up to a month for Enterprise to be notified of your outstanding tolls and for your credit card to be charged.
With the exception of cars rented in Darwin, most Enterprise rental cars come with unlimited kilometres. If a kilometre limit on driving distance applies to your Enterprise hire car, the daily kilometre allowance will be shown on your Rental Agreement. If you drive in excess of this daily allowance, a charge may apply for the additional distance.
Enterprise offers three fueling options for their rental cars. Vehicles can be hired under a pre-paid fuel agreement, where you pay for the car being supplied with a full tank of fuel and do not need to return it with a full tank; or, where you are required to return the hire car with a full tank of petrol (filling the tank at your own expense); or a pay on return policy where you pay to have the rental car refuelled when you return the vehicle. To save money, use the VroomVroomVroom fuel price comparison app to find the best-priced petrol near the depot you need to return your rental car to.
If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Enterprise hire car, youâll need to contact the depot you collected the vehicle from to request an extra day â or whatever extension period is desired. Bear in mind that any change to the rental period â regardless of if it is before you have collected the car or after â may alter the total cost of your hire car. If you need to cancel your booking, if you paid a deposit at the time of your booking with Enterprise through VroomVroomVroom, then you need to give at least 48 hours notice of your cancellation in order to receive a refund.
The Terms and Conditions of renting a vehicle supplied by Enterprise can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent âImportant Informationâ button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking. Upon arrival you will also be required to sign a Rental Agreement that outlines the specific Terms and Conditions for your rental.
Note: The information above was correct at the time of publication.
Please check the Terms and Conditions of your chosen vehicle for specific details.
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