Avis is a well-known and trusted supplier in Australia, offering affordable rates on a readily available fleet of vehicles, ranging from fuel-efficient cars to eight-seater vans and everything in between. With over 200 locations across the country, you’re sure to find an Avis depot near where you need to be.
If you have a query, or need assistance booking an Avis vehicle, contact us.
Terms and Conditions
Fleet Guide
Excess Reduction Guide
Manage Booking
Avis Contact Info
Local: (02) 9353 9000
International: +61 2 9353 9000
Email Avis
Avis offers compact cars, economy cars, intermediate cars, SUVs, wagons, and passenger vans. The available range of vehicles varies per location.
AMEX, Mastercard, Visa, and Diners Club credit cards are accepted for vehicle payments with Avis. You can also pay with a Visa or Mastercard debit card.
Both credit and debit card payments require a $200 security hold ($400 for commercial vehicles) in addition to the estimated total cost of the vehicle. You won’t have access to these funds until the rental period is completed. The refund usually takes 2 to 10 days, but the amount of time depends on your bank.
Avis’s minimum age requirement for drivers is 21; however, drivers aged between 21 and 24 will need to pay a young driver surcharge.
Any valid driver’s licence printed in English meets Avis’s driving licence requirements. If your licence isn’t in English, you’ll need an International Driving Permit (IDP).
Yes. Basic cover is included in the rental quote, but if the vehicle is stolen, damaged, or a third-party loss occurs, you’ll have to pay up to the Rental Vehicle Excess amount listed in your Avis rental agreement.
You won’t be charged for mechanical breakdowns, however if you require roadside assistance for a non-mechanical issue, like flat tyres, running out of petrol, or locking your keys in the car, a $198 call-out fee will apply.
All Avis vehicles are fitted with e-Tags, meaning your toll road usage will be recorded and your nominated credit card will be charged by RMS for any amounts accumulated.
No. Avis doesn’t require you to wash the hire car prior to drop-off, but it’s advised you return the vehicle in fair condition to avoid cleaning fees.
Yes. Return the hire car to Avis with a full tank of petrol to avoid extra charges.
If your rental period is yet to commence, you can modify your booking with the VroomVroomVroom app or contact our customer care team to make the required changes. Otherwise, if the rental period has commenced, you’ll need to contact the Avis depot you collected from, bearing in mind that any changes may alter the total cost of your rental.
Unlike other comparison sites where you’re required to input discount codes upon booking, our rates on Avis vehicles already have applicable discounts applied, resulting in the sharpest available rates on every search.
