East Coast Car Rentals Terms & Conditions - Summary of Key Points
This summary has been prepared by VroomVroomVroom.com.au as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from this supplier.
The remainder of the payment is made in full when collecting your car. We accept Visa and MasterCard Credit and Debit Cards, American Express, Eftpos and Cash. It is important to note that CASH is not accepted at city offices.
Please note: It will be compulsory to purchase our Loss Damage Waiver option if you are paying by EFTPOS or Cash. Additionally, a Visa or MasterCard Credit/Debit Card or American Express Card will also be required for security purposes. Please be sure that cardholder is named as the main renter.
The use of Debit/Credit Card will incur 2.50% surcharge for rentals in New Zealand.
The use of an American Express Card will incur a 2.20% surcharge for rentals in Australia.
The use of an International credit card may attract an International Transaction Fee from your financial institution.
We will require a bond to be held on your rental. This will be processed as a pre-authorisation on the renter’s credit card. The amount held on your card will be up to the value of your chosen excess. Pre-authorisations are held by the cardholder’s issuing financial institution and not East Coast Car Rentals. A pre-authorisation may take up to 31 days for your bank to release the funds as available credit in your account.
Area of Use
Please refer to our current Terms and Conditions of Rental here: https://www.eastcoastcarrentals.com.au/media/1298/eccr-sixt-rental-terms-and-conditions.pdf
It can be confusing how much excess you will incur if you have an accident in a rental vehicle. Many consumers are unaware that car rental “insurance” is very different to the insurance they purchase for their private vehicle or even travel insurance and the standard excesses are much higher. East Coast Car Rentals provides the following options to reduce your excess in the event of damage.
Windscreen and Tyre Cover
Windscreen and Tyre Cover protects the renter for damage to these items. Windscreen means "front" windscreen. Windscreen damage refers to chips, cracks or stars to the windscreen. "Tyre" means any one of the four tyres on the vehicle at any given time. Tyre damage refers to punctures, cuts and abrasions due to normal driving conditions. In the event of damage to these items, there will be no charge. The cost is $5.00 per day.
Loss Damage Waiver (LDW)
Loss Damage Waiver protects you against damage caused as a result of Multi Vehicle Accidents and single vehicle accidents. You are also covered for hail and storm damage (except flood damage), theft, fire and animal damage, to the reduced liability amount where LDW is purchased.
COMPACT, ECONOMY, METRO, INTERMEDIATE, FAMILY, FAMILY SUV,
INTERMEDIATE SUV, FULL SIZE SUV & 8 SEATER MINIVAN
Multi Vehicle Liability
Single Vehicle Liability
12 SEATER MINIBUS
Multi Vehicle Liability
Single Vehicle Liability
Options to Reduce LDW to Zero
The rates to reduce to zero including windscreen, headlight and tyre, which can be purchased on arrival are:
1 – 2 Days = $22* a day
3 – 5 Days = $18* a day
6 – 10 Days = $15* a day
11 Days = $12* a day
There is no option to reduce your LDW on a 12 seater minibus and the security deposit required at the counter will include $990 plus the estimated total rental charges.
Each driver must be listed on the Rental Agreement and must present their drivers license at the time of collection. Maximum 4 drivers per rental.
Drivers aged between 21 and 25 years of age (as of the last day of the rental period) are still entitled to hire, however, are subject to a compulsory, additional $9.90 per day surcharge.
We can rent to drivers over the age of 80 are subject to the approval of the renting officer.
Drivers who hold a valid Provisional License (P Plate) may rent from East Coast Car Rentals under the following provisions;
- The "P Plate" driver must have held his P Plate license for a minimum period of the 12 months prior to the start of the rental.
- The customer must provide a "P plate" for display on the vehicle. These are readily available from most service stations.
- The customer must accept the full LDW option.
- The contract will include any under 25 age surcharge, if applicable.
- The customer will abide by the terms of the rental contract as well as those restrictions associated with the license.
Learner Drivers (L Plate) are not permitted to rent vehicles with East Coast Car Rentals.
Airport pickup’s: Calling within Australia 1800 474 258, Calling from International Mobiles 61 7 5555 8908.
Open: 6am (Sydney Airport ONLY) all other Airports 7am, to 10pm AEST every day.
Airport pickup’s: Calling within New Zealand 0800 474 258, Calling from International Mobiles 64 9 979 6013,
Open 7am to 8pm NZST every day.
Confirmed reservations may be altered prior to collection however changes to your reservation will be subject to availability.