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VroomVroomVroom Customer Reviews

Happy customers

We do care about what our customers say about us and we are really pleased to hear a lot of positive reviews. Knowing that our valued customers were happy using VroomVroomVroom inspire us to continue providing the best car hire booking experience. Here are a few examples of VroomVroomVroom reviews posted across the web.

John (on Facebook)

I booked a car rental at an excellent price but the only thing was it was to pick up and drop off at quite a distance from my house. I chatted with Riz on line and she changed the pick up and drop off location to an Enterprise location only 2 minutes from my house. I kept the same dates , vehicle, and price. Vroomvroomvroom is great.

Jess (on Product Review)

Prices are a lot cheaper than when looking at the provider's prices on their websites. Also, I asked questions about my booking through the 'Let's talk' app and I found the person I was messaging, Rizza, was really helpful and clearly answered my questions. This was really helpful, especially as I didn't want to have to jump on the phone whilst at work to get an answer. Customer service is of really high standard. Thank you Rizza!

Joe (on TrustPilot)

Today I was served by both Patrick & Vicki. Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good. Thank you & keep up the good work.

VroomVroomVroom reviewed by top businesses and bloggers

VroomVroomVroom has been recommended by trusted businesses and popular bloggers around the world. Here is what they are saying about Vroom:

Lindsay, Frugal Frolicker

VroomVroomVroom has the best car hire deals across Australia. Much like Kayak and Skyscanner aggregate cheap flights, this site aggregates cheap rental cars in Australia.

Natalie Deduck & Robson Cadore, Love & Road

Another popular way to travel around Australia, is renting/buying a car or van locally and circle around the country. Obviously, renting a car makes sense for a short period of time. VroomVroomVroom is a great site to compare the most competitive rental car prices from all the major suppliers in Australia!

Drew, Hungry Partier

We decided to rent a car, and we found the best deal on a company called VroomVroomVroom. Their service is easy to use, and they offer the best rental car rates in thousands of U.S. cities. I highly recommend using them if you need to find any car rental!

If you would like to give us your feedback, please feel free to leave a review here.

Customer Reviews
Rating: 4.9 / 5 based on 40772 reviews
  • How was your booking experience?
    Reviewer: Michael R.
    Date: 17 Dec 2020
    Feedback: Quick easy and competitive.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Peter M.
    Date: 14 Dec 2020
    Feedback: When I try to copy the link in the East Coast "Area of Use" section, it flicks back to the first screen so I have not been able to review the area of use
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Michael A.
    Date: 11 Dec 2020
    Feedback: pretty easy on website and smoothy booked ..
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Lesley B.
    Date: 10 Dec 2020
    Feedback: Found some I wanted at a good price
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Chad H.
    Date: 04 Dec 2020
    Feedback: Very good
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Cherie D.
    Date: 03 Dec 2020
    Feedback: Need to show if Rental Cars have 4 wheel drive
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Iola G.
    Date: 03 Dec 2020
    Feedback: Great easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: BENJAMIN U.
    Date: 02 Dec 2020
    Feedback: Was an easy enough process, but I will reserve judgement until I get the car and everything goes smoothly
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Edward H.
    Date: 01 Dec 2020
    Feedback: I do not think you should have to pay the insurance costs prior to picking up the vehicle.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Diana P.
    Date: 01 Dec 2020
    Feedback: I really hope you do have secure systems. Why is paypal not an option??
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Michael R.
    Date: 01 Dec 2020
    Feedback: Quick and easy.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Sean B.
    Date: 29 Nov 2020
    Feedback: Quick and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kristen H.
    Date: 29 Nov 2020
    Feedback: Easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Richard P.
    Date: 26 Nov 2020
    Feedback: So easy to use and to book as well.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Francis T.
    Date: 24 Nov 2020
    Feedback: Excellent as always
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Shaun C.
    Date: 20 Nov 2020
    Feedback: Easy to book and your confirmation email clearly states all the information.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Cheng-Feng L.
    Date: 15 Nov 2020
    Feedback: The website keeps refresh all the time , tried 4 times before I made a booking.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Stephen P.
    Date: 10 Nov 2020
    Feedback: Always great thanks!!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Matthew L.
    Date: 09 Nov 2020
    Feedback: Expensive
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Regina B.
    Date: 04 Nov 2020
    Feedback: Great
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kathleen T.
    Date: 30 Oct 2020
    Feedback: Very easy; good user interface :-)
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Monica M.
    Date: 30 Oct 2020
    Feedback: Very easy great
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Robert D.
    Date: 21 Oct 2020
    Feedback: Fast, simple, easy.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: URVASHI N.
    Date: 06 Oct 2020
    Feedback: BEST PRISE
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Don K.
    Date: 02 Oct 2020
    Feedback: Easy to use and the added excess insurance policy was a good price too.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Lisa M.
    Date: 16 Sep 2020
    Feedback: Nice and easy. No fuss ?
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Mark W.
    Date: 13 Sep 2020
    Feedback: doesnt say if there's tow bar !!
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Julia S.
    Date: 06 Sep 2020
    Feedback: great and easy!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Simon F.
    Date: 04 Sep 2020
    Feedback: Easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: PHIL P.
    Date: 02 Sep 2020
    Feedback: very good
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: roy S.
    Date: 02 Sep 2020
    Feedback: I have used VroomVroom several times over the years and as usual easy to search and book.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Duncan H.
    Date: 22 Aug 2020
    Feedback: I'd like to be able to add second driver at booking time
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Samuel K.
    Date: 20 Aug 2020
    Feedback: Fast and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Stewart C.
    Date: 18 Aug 2020
    Feedback: Quick and easy to book car on this site.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: CHRIS S.
    Date: 12 Aug 2020
    Feedback: Always EASY
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Frances P.
    Date: 11 Aug 2020
    Feedback: Very easy to book
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: William T.
    Date: 11 Aug 2020
    Feedback: Very easy. Thank you
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: christopher S.
    Date: 10 Aug 2020
    Feedback: GOOD
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Melissa W.
    Date: 07 Aug 2020
    Feedback: All good
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Maureen S.
    Date: 07 Aug 2020
    Feedback: bit frustrating as I kept getting message that my booking couldn't be processed. Also I need a child safety seat and live chat not available and customer service closed
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Lorretta S.
    Date: 06 Aug 2020
    Feedback: To easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Hercules K.
    Date: 04 Aug 2020
    Feedback: I am sorry but our son works in the Northern territory and if we visit him he won't be able to go back to work because Brisbane had been declared a hot spot by the nt government.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: jenni C.
    Date: 09 Jul 2020
    Feedback: great price
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Neville B.
    Date: 08 Jul 2020
    Feedback: car initially showed available then ....not when booked .... by changing pick up time by 2 hours (later)...became available :) Excellent pricing ..worth the trouble
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Andrew M.
    Date: 23 Jun 2020
    Feedback: Have used Vroom many times over many years and always a seamless process.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Gary H.
    Date: 23 Jun 2020
    Feedback: quick and simple.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Robert F.
    Date: 17 Jun 2020
    Feedback: Easy app to use.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Robyn W.
    Date: 12 Jun 2020
    Feedback: Last time I booked with vroom vroom there was a ridiculous amount of additional hidden charges incurred when picking up the car, such that the cost of rental more than tripled. I will be watching and interested if this happens again.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kelly W.
    Date: 08 Jun 2020
    Feedback: first time it took me back to car search page again
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Keith D.
    Date: 04 Jun 2020
    Feedback: all fine and easy hope it all works out well
    Rating: 5/5 happy