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VroomVroomVroom Customer Reviews

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We do care about what our customers say about us and we are really pleased to hear a lot of positive reviews. Knowing that our valued customers were happy using VroomVroomVroom inspire us to continue providing the best car hire booking experience. Here are a few examples of VroomVroomVroom reviews posted across the web. 

John (on Facebook)

I booked a car rental at an excellent price but the only thing was it was to pick up and drop off at quite a distance from my house. I chatted with Riz on line and she changed the pick up and drop off location to an Enterprise location only 2 minutes from my house. I kept the same dates , vehicle, and price. Vroomvroomvroom is great.

Jess (on Product Review)

Prices are a lot cheaper than when looking at the provider's prices on their websites. Also, I asked questions about my booking through the 'Let's talk' app and I found the person I was messaging, Rizza, was really helpful and clearly answered my questions. This was really helpful, especially as I didn't want to have to jump on the phone whilst at work to get an answer. Customer service is of really high standard. Thank you Rizza!

Joe (on TrustPilot)

Today I was served by both Patrick & Vicki. Their respond & service were swift. With these, any enquires or mistakes made on our booking, there is someone there to assist. Good. Thank you & keep up the good work.

VroomVroomVroom reviewed by top businesses and bloggers

VroomVroomVroom has been recommended by trusted businesses and popular bloggers around the world. Here is what they are saying about Vroom:

Lindsay, Frugal Frolicker

VroomVroomVroom has the best car hire deals across Australia. Much like Kayak and Skyscanner aggregate cheap flights, this site aggregates cheap rental cars in Australia.

Natalie Deduck & Robson Cadore, Love & Road

Another popular way to travel around Australia, is renting/buying a car or van locally and circle around the country. Obviously, renting a car makes sense for a short period of time. VroomVroomVroom is a great site to compare the most competitive rental car prices from all the major suppliers in Australia!

Drew, Hungry Partier

We decided to rent a car, and we found the best deal on a company called VroomVroomVroom.  Their service is easy to use, and they offer the best rental car rates in thousands of U.S. cities. I highly recommend using them if you need to find any car rental!

If you would like to give us your feedback, please feel free to leave a review here

Customer Reviews
Rating: 4.9 / 5 based on 40299 reviews
  • How was your booking experience?
    Reviewer: Ethan W.
    Date: 10 Jul 2020
    Feedback: The fee breakdown should be shown before the booking is done. I didn't know there was a young driver fee for example.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: jenni C.
    Date: 09 Jul 2020
    Feedback: great price
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Neville B.
    Date: 08 Jul 2020
    Feedback: car initially showed available then ....not when booked .... by changing pick up time by 2 hours (later)...became available :) Excellent pricing ..worth the trouble
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Andrew M.
    Date: 23 Jun 2020
    Feedback: Have used Vroom many times over many years and always a seamless process.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Gary H.
    Date: 23 Jun 2020
    Feedback: quick and simple.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Robert F.
    Date: 17 Jun 2020
    Feedback: Easy app to use.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Robyn W.
    Date: 12 Jun 2020
    Feedback: Last time I booked with vroom vroom there was a ridiculous amount of additional hidden charges incurred when picking up the car, such that the cost of rental more than tripled. I will be watching and interested if this happens again.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kelly W.
    Date: 08 Jun 2020
    Feedback: first time it took me back to car search page again
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Keith D.
    Date: 04 Jun 2020
    Feedback: all fine and easy hope it all works out well
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Matafonua H.
    Date: 02 Jun 2020
    Feedback: So easy and super quick
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anonymous
    Date: 25 May 2020
    Feedback: Hi guys, I’m sorry I’ve had to cancel, our flights have been cancelled. We will rebook when we can travel again. Come on the trans Tasman bubble. Thanks Robert
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Sushanth G. B.
    Date: 21 May 2020
    Feedback: Perfect Thank you
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Andrew T.
    Date: 17 May 2020
    Feedback: Veddy good
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kenneth H.
    Date: 04 May 2020
    Feedback: Nice and easy and affordable
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anthony D.
    Date: 15 Apr 2020
    Feedback: Excellent and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anonymous
    Date: 07 Apr 2020
    Feedback: I always book with Vroom Vroom, have done for years, a very wealthy friend recommended the company to me this was the place to go, and they were right then and its still right now in 2020. So thanks Vroom and your helpful style and staff. sadly Im just in the process of having to cancel 2 trips, one Fiji and the other Aust due to border closing in the Pacific, but I'll be off and away as soon as the gate opens. cheers and stay safe
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Paul D. J.
    Date: 03 Apr 2020
    Feedback: Should be a discount when booking two vehicles
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Judith H.
    Date: 31 Mar 2020
    Feedback: Extra insurance should not be paid until rental paid.I am still waiting for refund from previous rental that had to be cancelled due to airline cancelling flight.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Tilmann R.
    Date: 24 Mar 2020
    Feedback: Very easy, thank you
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anonymous
    Date: 23 Mar 2020
    Feedback: VroomVroomVroom, top notch site for comparison rentals, helpful with their service and nothing was problem when I had to unfortunately cancel my booking 2 Thumbsup :)
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Ovidiu F.
    Date: 21 Mar 2020
    Feedback: Quick and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Leon E.
    Date: 20 Mar 2020
    Feedback: all good
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kelly W.
    Date: 19 Mar 2020
    Feedback: so quick and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kelsi M.
    Date: 18 Mar 2020
    Feedback: There was nowhere to add an additional driver
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Christine M.
    Date: 17 Mar 2020
    Feedback: Quick and easy to use website with lots of options
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Marrion N.
    Date: 16 Mar 2020
    Feedback: Easy to complete booking
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: RATU G. R.
    Date: 16 Mar 2020
    Feedback: Hi! I cancelled not because of your wonderful service but we thought it was best to stay put during the long weekend due to coronavirus. Stay safe ??
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Lorraine W.
    Date: 15 Mar 2020
    Feedback: Would have loved to travel but cruise cancelled so have had to cancel everything around it.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Ashling M.
    Date: 14 Mar 2020
    Feedback: Super easy!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Theresa H.
    Date: 13 Mar 2020
    Feedback: Quick and easy, and great that in the current situation of the unknown about Coronavirus I am able to modify or cancel my booking without penalty.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anthony D.
    Date: 09 Mar 2020
    Feedback: Quick and simple
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Lieta A.
    Date: 09 Mar 2020
    Feedback: They are handy and actually cheaper than the carrier budget prices for seats and daily rates
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Marc R.
    Date: 09 Mar 2020
    Feedback: Easy. Could do with a 'pay now' option
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Tivoli V.
    Date: 08 Mar 2020
    Feedback: Booking very straight forward
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: CRAIG M.
    Date: 08 Mar 2020
    Feedback: Easy to use this site.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Janet N.
    Date: 05 Mar 2020
    Feedback: Hi would be great if I could change my booking online without having to call Australia from overseas or wait for emails. Ta
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: HERIC B. D. F.
    Date: 03 Mar 2020
    Feedback: Easy to navigate
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Ahulo O.
    Date: 28 Feb 2020
    Feedback: Pretty easy and straight forward, esp the insurance bit.thanks
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Brett D. H.
    Date: 27 Feb 2020
    Feedback: Superior to other comparison / booking sites.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Mark M.
    Date: 27 Feb 2020
    Feedback: EASY
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Sean C.
    Date: 26 Feb 2020
    Feedback: Easy and enjoyable
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Simon L.
    Date: 26 Feb 2020
    Feedback: Brilliant
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Kevin F.
    Date: 25 Feb 2020
    Feedback: Good Experience nice and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anonymous
    Date: 25 Feb 2020
    Feedback: I have always found Vroom to be excellent and used you often but the one way drop off fee for Hertz and other car companies between two major cities Sydney and Melbourne is over the top. I will use Vroom again but not one way.
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Brendan O.
    Date: 24 Feb 2020
    Feedback: Nice and quick!!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Peter M.
    Date: 24 Feb 2020
    Feedback: I expected to be asked my driver license details and debit card details. Allgood , pick up 3rd March
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Daniel B.
    Date: 23 Feb 2020
    Feedback: It says for extras (such as child seats) "contact us" but when I click it - it only comes up with a description rather than a form to request or contact you to add child restraints. A little pointless if you ask me.
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Jason L. C.
    Date: 22 Feb 2020
    Feedback: Very easy online car hire
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Karen P.
    Date: 21 Feb 2020
    Feedback: Very easy process and love the insurance policy option you can pay upfront so you don’t get overcharged at the car rental counter
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anthony V.
    Date: 20 Feb 2020
    Feedback: Very good service
    Rating: 5/5 happy