Warning
- see
Close
Download the VroomVroomVroom app and access the best car hire deals wherever you are. App Store Google Store
Need help with your car rental? Phone: 1300 722 920
Need help with your car rental?
Phone: 1300 722 920
Car Rental
FAQs

VroomVroomVroom Compares Hertz Vehicles

Hertz

Hertz is a globally renowned supplier of rental vehicles, with over 8,500 locations in 146 countries. Operating worldwide for nearly 100 years, Hertz provides a smooth, professional car hire service and an expansive fleet of late-model vehicles, ensuring a comfortable journey every time.

If you have a query, or need assistance booking a Hertz vehicle, contact us.

Why Book A Hertz Vehicle?

  • 230+ depot locations across Australia.
  • Counters at all major Australian airports and many regional airports.
  • Wide range of quality vehicles, including luxury cars.
  • Trusted globally for almost 100 years.
  • Easy toll payment option for Australian rentals.

Terms and Conditions
Fleet Guide
Excess Reduction Guide
Manage Booking

Hertz Contact Info
Local: 133 039
International: +61 3 9698 2555
Email Hertz

Frequently Asked Questions About Hertz

What cars does Hertz have?

Hertz has a wide range of vehicles to choose from, including fuel-efficient cars, luxury SUVs, premium high-end vehicles, and passenger vans (with options for wheelchair access). Availability varies per location.

How can I pay for my car hire with Hertz?

AMEX, Mastercard, Visa, and Diners Club credit cards are accepted for vehicle payments with Hertz. You can also pay with a Visa or Mastercard debit card. The nominated credit card must have available funds equal to the estimated cost of the rental, plus a security bond in order to secure the booking. Bond amount will vary per location.

How much does Hertz require for security bond?

The security deposit​ amount is equal to the total estimated rental charges plus between AUD $100 to AUD $550 based on your chosen car type and pick up location.

What is the minimum age to hire a car from Hertz in Australia?

Hertz has a minimum age requirement of 21-years-old. Drivers aged between 21 and 24 will need to pay a young driver surcharge, which will vary depending on the chosen vehicle.

What type of driving licence does Hertz accept?

Hertz accepts any valid driver’s licence held for at least 12 months. The licence must be printed in English, otherwise an International Driving Permit (IDP) will be required. Learning permits aren’t accepted under Hertz’s driving licence requirements.

Does a Hertz hire car include insurance?

Yes. Basic cover is included in the rental quote, but if the vehicle is stolen, damaged, or a third-party loss occurs while the vehicle is in your possession, you’ll have to pay up to the Rental Vehicle Excess amount listed in your rental agreement with Hertz.

How much does roadside assistance cost for a Hertz vehicle?

There’s no charge for mechanical issues. However, if the call-out is for a problem not inherent to the vehicle, as in you locked the keys in the vehicle, or you get a flat tyre or flat battery, a $165 roadside assistance fee will be charged to your nominated credit card.

How do I pay for road tolls with Hertz?

You can purchase a Day Pass from Hertz to cover you for any toll road usage per day. The cost of the Day Pass can vary between states, but can be purchased at any time before or during your journey for added convenience.

Do I have to wash the vehicle before returning it to Hertz?

No. There’s no need to wash the vehicle, but you should return it to Hertz in a fair condition to avoid extra fees.

Do I need to refuel before returning the vehicle to Hertz?

Yes. Hertz will charge you at a higher rate per litre to refuel the vehicle if it’s returned with less petrol than it started with.

How do I extend the booking period of my Hertz hire car?

Before your journey commences, you can modify your booking with the VroomVroomVroom app or contact our customer care team​ to request an extension. If you’ve already collected the vehicle, you’ll need to contact Hertz or visit their nearest depot. Changes or extensions to your rental agreement are subject to vehicle availability and additional payment.

Can I get discounts on Hertz vehicles with VroomVroomVroom?

To make it easy, any discounts available for Hertz vehicles are already applied to our rates.

Customer Reviews
Rating: 4.9 / 5 based on 40445 reviews
  • How was your booking experience?
    Reviewer: Mark W.
    Date: 13 Sep 2020
    Feedback: doesnt say if there's tow bar !!
    Rating: 3.5/5 indifferent
  • How was your booking experience?
    Reviewer: Julia S.
    Date: 06 Sep 2020
    Feedback: great and easy!
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Simon F.
    Date: 04 Sep 2020
    Feedback: Easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: PHIL P.
    Date: 02 Sep 2020
    Feedback: very good
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: roy S.
    Date: 02 Sep 2020
    Feedback: I have used VroomVroom several times over the years and as usual easy to search and book.
    Rating: 5/5 happy