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Phone: 1300 722 920
Car ​Re​ntal
FAQs

VroomVroomVroom Compares Thrifty Vehicles

Thrifty

Thrifty has over 170 locations across Australia, and stocks a range of vehicles for you to drive away in, including compact cars, SUVs, and luxury models. If you’re a Velocity member, you can also earn points when booking a Thrifty vehicle with VroomVroomVroom.

If you have a query, or need assistance booking a Thrifty vehicle, contact us.

Why Book A Thrifty Vehicle?

  • Rated 5 stars for Transparency of Costs by Canstar Blue in 2019.
  • Over 170 Australian locations, both urban and rural.
  • Great rates available on long-term bookings.
  • Velocity points awarded on bookings.
  • Wide selection of vehicle makes and models.

Terms and Conditions
Fleet Guide
Excess Reduction Guide
Manage Booking

Thrifty Contact Info
Local: 1300 367 227
International: +61 2 8337 2790
Email Thrifty

Frequently Asked Questions About Thrifty

What cars does Thrifty have?

Thrifty offers compact cars, economy cars, intermediate cars, SUVs, wagons, and passenger vans. The available range of vehicles varies per location.

How can I pay for my car hire with Thrifty?

AMEX, Mastercard, Visa, and Diners Club credit cards are accepted for vehicle payments with Thrifty. Visa and Mastercard debit cards are only accepted at some Thrifty locations, and cash payments are not currently supported.

How much does Thrifty require for security bond?

​Standard car types commonly require a security deposit​ of AUD $200. Higher deposits are required for specialist vehicles.

What is the minimum age to hire a car from Thrifty in Australia?

As per their minimum age requirement, you need to be 21-years-old or older to hire a car with Thrifty. Drivers aged between 21 and 24 will need to pay a young driver surcharge and will only have access to Thrifty’s standard range of vehicles.

What type of driving licence does Thrifty accept?

Any unrestricted licence, either Australian or international, will satisfy Thrifty’s driving licence requirements. Learner’s permits and provisional licences are not accepted for vehicle hire, and if your licence isn’t printed in English, you’ll need to present an International Driving Permit (IDP).

Does a Thrifty hire car include insurance?

Yes. Basic cover is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, you’ll be liable to pay up to the Rental Vehicle Excess amount as per your Thrifty rental agreement.

Does a Thrifty vehicle include roadside assistance?

Yes. Thrifty will provide complimentary roadside assistance for any mechanical-based defects that are inherent to the vehicle. However, for issues caused by human error—or those which aren’t strictly mechanical—you’ll be charged a call-out fee.

How do I pay for road tolls with Thrifty?

As all Thrifty vehicles are fitted with e-Tags, your toll road usage will be tracked. Roads and Maritime Services will charge your nominated credit card for any toll amounts accrued during your journey.

Do I have to wash the vehicle before returning it to Thrifty?

No. Thrifty doesn’t require you to wash the hire car prior to drop-off, but it’s advised you return the vehicle in fair condition to avoid cleaning fees.

Do I need to refuel before returning the vehicle to Thrifty?

Yes. Return the hire car to Thrifty with a full tank of petrol to avoid additional charges.

How do I extend the booking period of my Thrifty hire car?

You can modify your booking with the VroomVroomVroom app or contact our customer care team​ to make changes before your booking period commences. If you’ve already collected your vehicle, you’ll need to contact the Thrifty depot you collected from. Any changes may alter the total cost of your rental.

Can I get discounts on Thrifty vehicles with VroomVroomVroom?

Yes, but you don’t need to input anything yourself as we automatically add a 5% discount to Thrifty rates. In cases where vehicles are already discounted, the 5% discount may not be offered.

Customer Reviews
Rating: 4.9 / 5 based on 40167 reviews
  • How was your booking experience?
    Reviewer: Kenneth H.
    Date: 04 May 2020
    Feedback: Nice and easy and affordable
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anthony D.
    Date: 15 Apr 2020
    Feedback: Excellent and easy
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Anonymous
    Date: 07 Apr 2020
    Feedback: I always book with Vroom Vroom, have done for years, a very wealthy friend recommended the company to me this was the place to go, and they were right then and its still right now in 2020. So thanks Vroom and your helpful style and staff. sadly Im just in the process of having to cancel 2 trips, one Fiji and the other Aust due to border closing in the Pacific, but I'll be off and away as soon as the gate opens. cheers and stay safe
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Paul D. J.
    Date: 03 Apr 2020
    Feedback: Should be a discount when booking two vehicles
    Rating: 5/5 happy
  • How was your booking experience?
    Reviewer: Judith H.
    Date: 31 Mar 2020
    Feedback: Extra insurance should not be paid until rental paid.I am still waiting for refund from previous rental that had to be cancelled due to airline cancelling flight.
    Rating: 3.5/5 indifferent