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Do I Need to Fill the Car with Petrol Before I Return It?

Fuel policy

You will need to make sure your rental car has a full tank of fuel before you return it, unless you have made prior arrangements. When you pick up the car, it will have a full tank. If you don't want to fill the car yourself, you can arrange with the car rental company to pre-purchase the tank of fuel. Depending on the supplier, you can choose whether to purchase a full tank of fuel or just a half-tank of fuel. This is ideal if you are only planning on making a shorter journey.

If you choose to pre-purchase the fuel, you will be charged at the rental depot when you pick up the vehicle. The price is similar to that of local petrol stations. It is important to note that if you do not use the full tank of fuel, you will not be refunded for any unused fuel. If you think you won't use a full tank, consider purchasing a half-tank.

We recommend that you fill the car at a petrol station close to the depot, and take a copy of the receipt when you return the car. You can be charged if the tank is not completely full. If you fail to fill the tank, you will be charged for the missing fuel. The amount charged depends on the depot, but it is generally higher than the local petrol stations.

For example:

Rayyan is returning his car to the depot

Rayyan stops at a petrol station about 30km from his rental depot. After filling the tank, he continues on to the depot. When he arrives, the car rental company representative informs him that the tank is not completely full. As a result, Rayyan will be charged an additional fee, because now a staff member will have to take the car to the petrol station before it can be rented again.