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How to pay tolls for hire cars

Toll roads

If you are driving on toll roads in a hire car, you’ll be responsible for paying any toll costs. 

Our car hire partners fit their vehicles with e-Tags, which automatically cover the price of any tolls during your journey, so don’t pay these costs in advance, via Linkt, or by any means not outlined by your car rental provider.

Each rental company has its own conditions for toll payment and may charge you additional administration fees for any unpaid tolls. It’s a good idea to ask your provider about their toll payment policy when you pick up the car.

In the meantime, here’s some info on how each car hire company may charge you for tolls:

Avis and Budget

They have partnered with Linkt to ensure toll payments are simple. You will be sent the information to access a Linkt Rental Account when you travel on a toll road. This account is automatically set up using your booking information, and will let you view your trips, payment details and statements. 

All payments for tolls will be automatically made with the credit or debit card that you provided for your rental vehicle.

Alamo, Enterprise and National

They will charge toll to the account attached to the car rental after the rental is returned and the tolls are processed, this can take up to a month after the rental is returned to be processed. 

The fees are whatever the toll cost is with an additional processing fee of AUD $2.75.

Bargain Car Rentals 

The credit or debit card will be charged for the cost of the toll plus a AUD $3.00 admin fee per toll. Toll charges can sometimes take multiple weeks to be received.

Dollar and Thrifty

Customers may select to pre purchase tolls at the counter at a rate of AUD $13.48 per day which will provide unlimited tolls usage daily or  purchase a daily pass from their local toll company as well however, the tolls will need to be added on before travelling on any toll roads this will avoid receiving an admin fee that will apply after the rental is returned of AUD $40 

East Coast 

Vehicles are tag-less and the licence plate is captured to identify when a toll road is used. 

When you rent with East Coast Car Rentals you agree to pay all toll costs including the applicable charge for the toll road used as well as a service fee of $1.10 (incl. GST) for each toll charge. They will debit your nominated card as soon as practicable after the relevant toll fees are incurred. Please note that fees will not be immediately charged once you have used the toll road. You will receive a tax invoice sent to the email address listed on the booking from East Coast Car Rentals detailing the toll amounts and administration fees.

Europcar

They have appointed Tollaust Pty Limited(Linkt) as their new toll road solution provided for all of Australia.

All future and existing bookings will be issued by Linkt. The customers can log into their Linkt account. Linkt sends to track trips, access payment details, and download statements. The description of toll charges in the bank statement will appear in LINKT. 

For other inquiries, you may also visit https://www.europcar.com.au/linkt.

Hertz

Toll Day Pass offers unlimited tolls combined under one daily charge. The price is dependent on which state you collect your car in. You can take up this option at any point during your journey, all the way up until you return the vehicle.

Toll Day Pass rates (inc. GST) for Hertz’s passenger vehicles are:
NSW: $18.70 per day
VIC: $17.00 per day
QLD: $13.20 per day
ACT: $12.10 per day
SA: $12.10 per day

If the Toll Option is not selected, then the toll fees will be on-charged to the customer, with a AUD $38.50 + GST admin fee.

No Birds

The customer will pay the total of charges to the RMS including a AUD $1 fee to No Birds.

They will also send out an invoice if the customer used the toll or you have an option to bring your own etag and no charges will be made.

SIXT

They partnered with Linkt to ensure toll payments are simple. You will be sent the information to access a Linkt Rental Account when you travel on a toll road. This account is automatically set up using your booking information, and will let you view your trips, payment details and statements.

All payments for tolls will be automatically made with the credit or debit card that you provided for your rental vehicle.

Estimate the cost of tolls with CityLink’s toll calculator. For further details, review the Terms & Conditions for Toll Charge information.

*All prices listed on this page are in AUD and are subject to change without notice.

Important

When you drive your rental car on toll roads

Remember that the toll charges vary per location, vehicle type and payment method. Apart from the toll fee, you may need to pay a service charge to your rental car provider. Avoid using other electronic tags or passes to avoid getting charged double since most rental cars are fitted with e-Tags that automatically charge your credit/debit card.