Driving a Rental Car in Australia
When you drive a rental car in Australia, there are some important things you need to be aware of. It is crucial that you read your rental agreement to make sure you understand what restrictions apply to your specific booking, as the terms and conditions can be different for each location. VroomVroomVroom has put together a guide to help.
Do travel restrictions apply to certain areas of Australia?
When you rent a car in Australia, you may be restricted as to where you can take your vehicle. For example, many car rental companies prohibit travel to any of Australia's islands, on any unsealed roads (which includes parts of Cape York, Kakadu National Park, the Kimberley and Savannah Way), and on any beaches. Travel restrictions also apply to alpine areas of New South Wales, Victoria and Tasmania. Some car rental companies may require you to purchase additional cover before taking your car above the snow line.
What happens if I exceed the kilometre limit?
In some areas of Australia, most commonly the Northern Territory and Western Australia, a daily kilometre limit may apply. This is often around 100km per day. If you exceed this amount, you will be required to pay a charge for each kilometre you have travelled over the limit. The amount you will be charged is different based on which car rental company you have hired your vehicle with.
Read more about kilometre limits.
What if I am in a car accident in my rental car?
If you have an accident in your rental car, there are a few important steps to take. Call emergency services if anyone has been injured. In Australia, this number is '000'. You'll need to contact the car rental company and let them know about the accident. They will generally require that you fill in an Accident Report Form.
Read more about car accidents here.
Can I extend my booking?
If you've already collected your rental car, you will need to contact the car rental company directly to extend your booking, as this will depend upon availability. Note that extending your booking can also affect the price, and you may be charged at a different rate.
Read more about extending your booking.
Can I add an additional driver after I've collected the car?
The policy for adding additional drivers is different for each car rental company. Generally, you are able to add an additional driver to your rental agreement after you've collected the car if they present their driver's licence at a depot.
Read more about adding additional drivers.
Can I travel with my pets in Australia?
Pets are not allowed to travel in a Thrifty vehicle. However, policies may be different for each car hire company, so make sure to check before you collect your vehicle whether you can travel with your pet. Take note also that some rental car companies may allow small pets to travel with you provided the car is returned in the same condition in which it was rented out. Contact our team if you plan on travelling with a pet, so we can get in touch with your pick-up depot. Cleaning fees will apply.
What should I do if my rental car breaks down?
Don't fret! In the event that your vehicle breaks down during the rental period caused by mechanical failure, make sure to get to safety. Ensure to call your rental company for roadside assistance. The car hire company will need to repair the vehicle at the soonest possible time. Usually, a replacement vehicle will be provided for the rest of your rental period if the vehicle cannot be repaired.
Learn more about roadside assistance.
What should I do if my rental car is stolen?
If it happens to you, stay calm. All rental car companies will require you to call the police as the first step. The next step is to notify and report the theft to your rental car company. Make sure also to ask for an incident report form. Take note that the sooner you follow these steps, the greater the chance that the rental company will trace and recover your reported stolen vehicle.
Read more about stolen car.
Are there companies that allow travel to unsealed roads?
No, our suppliers do not allow you to drive on unsealed roads. It is important to note that you are allowed to take your car on gazetted roads. Gazetted roads are any roads that are displayed on a map. What it means is that these roads, regardless if they are bitumen, tar or dirt are up kept by the government and can be driven on with your rental car. If you are unsure about whether or not you can drive on a certain road, please call our expert customer care team to clarify any misunderstandings you may have.
Learn more about what you need to know before driving a rental car in Australia with VroomVroomVroom