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Do I Need To Get Roadside Assistance for My Rental Car?

Roadside assistance

All of the rental brands that we compare offer some form of roadside assistance, although this may not come standard in your car rental package and may need to be purchased as an added extra to upon arrival. Generally, roadside assistance products are charged at a daily rate for the duration of your rental period, with the total cost charged to your nominated credit card. In some instances if there is mechanical failure that is not your fault, Roadside Assistance may be covered depending on the car rental provider you collected the car from.

If you do find that you require some form of Roadside Assistance, please use the following numbers below to make direct contact with the car rental provider.

Emergency Roadside Assistance Hotlines

For roadside assistance, simply call your rental provider.

Car Rental ProviderPhone Number
Avis logoDial 1800 063 973
Budget logoDial 1800 656 550
East Coast logoDial 1800 648 058
Enterprise logoDial 1800 690 818
Europcar logoDial 1800 625 035
Hertz logoDial 1800 996 010
Thrifty logoDial 1800 811 506

Read more about driving a rental car in Australia.


Towing service

In the unlikely event that the roadside assistance personnel is unable to fix your vehicle, they will need to tow your vehicle to a mechanic. Please note that depending on your Roadside Assistance provider, there may be a limitation on towing distances. Roadside Assistance Fees may also apply. It is highly recommended to check your rental policy for details at the time of pick up.