Our new VroomVroomVroom App is now available on iOS devices.
Be one of the first to download the App today!App Store

How To Modify or Cancel Your Car Hire Booking

At VroomVroomVroom, we don't charge any modification or cancellation fees. We do understand that plans change sometimes that's why we give our customers the freedom to modify or cancel their booking if needed. To make this process easier, we have listed down the steps below. 

Step-by-step modification and cancellation instructions

  1. Go to your email or SMS booking confirmation and click "Manage Booking"
  2. You can also go to My Booking and complete the details to retrieve your booking
  3. Once, you get to the "Manage Booking" page, you can choose to "Modify" or "Cancel"
  4. If you wish to cancel, just click "Cancel"
  5. If you wish to modify, just click "Modify" and choose another vehicle or change the date, time or pick up/drop off location.
  6. You will receive another email or SMS confirming your booking cancellation or new booking confirmation. 

Things to consider when modifying or cancelling your car hire booking

  1. Please modify or cancel as soon as you can to release that vehicle to other customers who are currently looking for a rental car. 
  2. Try to modify at least 48 hours before pickup as you will be provided with more vehicle options.
  3. For last minute changes, it is advisable to cancel and rebook.
  4. Remember that modifying your car rental booking could also mean that the original quoted price may change. Suppliers re-calculate the booking rates based on a range of variables such as length of rental (discount for longer rentals), vehicle type based on their availability at the depot. This could mean that rates may vary with each comparison search conducted.
  5. It is also advisable to choose the same supplier when modifying your vehicle choice. 

List of car rental companies

Please note that the initial reservation is made through VroomVroomVroom, and amendments are made via car hire company with whom the reservation is made. Our friendly and knowledgeable Customer Care team are happy to contact the supplier on your behalf. See the links below for direct access to the respective car hire company amendment pages. Cancellations can be made on our website. 

To alter, view or cancel your AVIS booking, use the links below.

Avis logo

 
To alter, view or cancel your BUDGET booking, use the links below.

Budget

 
To alter, view or cancel your EUROPCAR booking, use the links below.

Europcar logo

 
To alter, view or cancel your HERTZ booking, use the links below.

Hertz logo

 
To alter, view or cancel your THRIFTY booking, use the link below.

Thrifty logo

To alter, view or cancel your REDSPOT booking, use the links below.


MENU