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What to Remember Before Returning Your Car Hire at an Airport

Dropping off at the airport

Wondering what to do before returning your rental car to the airport? No worries.

  1. Refuel the car. Most rental providers require the car be returned with a full tank of fuel. If you do not refuel the car prior to dropping it off, you may be charged additional refuelling fees at an increased price per litre.

  2. Tidy the interior. Do not leave any rubbish or dirt in the car. If the rental provider has to do more than a quick vacuum, you may be charged a cleaning fee. Generally speaking, you won’t be required to wash the outside of the car, but if it does get particularly dirty whilst in your possession, it might be a good idea to take it through a car wash.

  3. Adhere to your drop-off time. Don't be late. It’s a good idea to plan ahead to avoid having to pay extra. If the rental car is returned after your agreed drop-off time, you could be charged an additional 33%-50% of the daily rate per hour. Not only that, but any insurances or extras—like child seats and GPS units—will be charged at the applicable daily rate, even if you’re only 30 minutes late.

When you arrive to collect the car, be sure to ask how the drop off works. Make sure you have the car rental provider's direct depot phone number so you can call them if you require assistance when returning your car.

Keen to know more? Check out our airport rentals page.

Important

A few things to consider

Keep in mind that most of Australia's airports are always busy, so make sure to allow plenty of time to avoid being late. In case you use an off-site rental location, check to confirm if the facility offers transportation to the airport or wherever you need to go after returning the vehicle.