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Just as when you’re collecting your hire car, dropping off a rental car at an airport in Australia is straightforward — just follow these steps.
Wondering what to do before returning your rental car to the airport? Here are a few of the main points to keep in mind to make your airport drop-off as smooth and easy as possible.
Refuel the car. Most rental providers require that their hire cars be returned with a full tank of fuel. If you don’t refuel your car prior to dropping it off, you may be charged additional refuelling fees at an increased price per litre. For electric cars, recharging rules vary between providers, so please check beforehand with your provider.
Tidy the interior. Do not leave any rubbish or dirt in the car. If the rental provider has to do more than a quick vacuum, you may be charged a cleaning fee. Generally speaking, you won’t be required to wash the outside of the car, but if it does get particularly dirty whilst in your possession, it might be a good idea to take it through a car wash.
Adhere to your drop-off time. It’s a good idea to plan ahead and return your hire car on time to avoid having to pay a late charge. If the rental car is returned after your agreed drop-off time, you could be charged an additional 33% to 50% of the daily rate per hour. Not only that, but any insurance or extras — like child seats and GPS units — will be charged at the applicable daily rate, even if you’re only 30 minutes late.
When you arrive to collect the car, be sure to ask what the rules are regarding dropping off your hire car. Make sure you have the car rental provider’s direct depot phone number so that you can call them if you require assistance when returning your car.
