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Why Car Rental Companies Ask For Flight Number?

Flight numbers and schedule of departures

Ever wondered why car rental companies ask for your flight number? Here is why. Majority of the car hire suppliers will allocate you a vehicle before you arrive at the counter to pick it up. The incoming Flight Number indicates to the rental car companies what time your flight is estimated to arrive and the terminal of arrival so your booked vehicle is ready for you to collect.

By providing your flight information, rental agencies become aware of and up to date with your flight's arrival time and any delays which may transpire. In addition, if your flight has been delayed or cancelled, suppliers then know to keep your reservation until the delayed time, and will not cancel your booking because of a "no show".

What to do if your flight is delayed or cancelled? 

Imagine arriving at the airport and not getting the vehicle you booked because of a delayed flight. Below are a few tips you can follow.

  • Don't panic. Notify your rental company in the event of a flight delay, cancellation or reschedule.
  • Get your airline name and flight number ready when you make a call.
  • If your flight is cancelled but not rescheduled, or is being re-routed to another airport, make sure to call your rental car company at the earliest time possible. 
  • Should you require any further help or assistance, do not hesitate to contact us. For a list of airports in Australia where rental cars are available, click here.

Do not worry about giving your flight number to a reputable car rental service. After all, the ultimate reason they ask for your flight number is because they want to provide you the best customer service possible.