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Credit Card Payment

Paying with credit card

What credit cards do car hire companies in Australia accept?

Avis, Budget, Enterprise, Europcar, Hertz, East Coast Car Rentals, and Thrifty accept many major credit cards such as Visa, MasterCard, American Express and Diners Club. You need to present your credit card when you collect your hire car and sign the rental agreement. Apart from your credit card, some car rental companies may require you to present another credit card for certain vehicle types. A hold could also be placed on your card to cover the security bond.

Can I use someone else's credit card?

No. For security purposes, the renter is required to present a valid credit card with his/her name imprinted on it at the time of rental. It is mandatory that the name, address and signature on the credit card must match the name, address and signature on the driver's licence. If the name on the credit card does not match, you may not be permitted to rent a vehicle.

I forgot my credit card, can I show a picture of it instead?

No. For security reasons, you will need to provide all documentation in person. When you rent a car, the car rental company will require you to show your credit card and drivers licence in person. They will need to swipe the credit card and take photocopies of both your credit card and drivers licence. As you will be renting a car and taking it off-premise, this is a security measure that needs to take place.

Car Rental Company Policies: Credit Card

VroomVroomVroom has listed down some important information that could guide you when paying your rental car using your credit card.

Avis logo
Budget logo

Credit cards accepted: American Express, Diners Club, MasterCard and Visa. Avis also accepts Avis Card.

If paying by credit/debit card a 'security hold' of $200 for standard vehicles ($400 for commercial vehicles) in addition to the 'Estimated Total' value of the rental will be placed on the card account provided. The card holder will not have access to these funds until billing is finalised at the completion of the rental.

Please Note: Rentals paid for by a valid credit/debit card will be subject to a card transaction fee of 1.29% (including GST) at time of pick-up.

Enterprise logo

A valid credit card or Visa or MasterCard debit card must be provided for all rentals. The credit card holder is listed as the hirer and must be present at the time of rental commencement.

A credit card fee applies as follows and is applicable to all rental charges (excluding the deposit bond) including any optional items purchased and damage liability charges. There is no refund of credit card surcharges.

Union Pay Cards are accepted if they have the Visa and MasterCard Union Pay logo present on the card.

Visa, MasterCard, American Express and Diners Club will incur a credit card surcharge of 0.80 % (excluding GST).

The credit card deposit (by way of pre-authorisation) is 200.00 AUD. If collecting from an airport the renter must satisfy the company's requirements or the bond will be 1,000.00 AUD.

Europcar logo

Credit cards accepted: American Express, Diners Club, MasterCard and Visa

The pre-authorisation amount for Europcar rentals is $100 plus the cost of rental for accepted credit cards. The pre-authorisation will continue to be automatically released by the customer's bank within a standard period of 3 to 14 days (some building societies may hold up to 30 days) after the rental has been closed.

The driver must present two valid credit cards on check out for Prestige vehicles. Both credit cards need to be in the main driver's name where the second credit card can be a debit credit card. This rule applies to the above prestige vehicles with the exception of the JDAR, CXAR and IXAR.

A pre-authorisation for the total rental amount plus $100 is taken on the first credit card. A pre-authorisation of $1.00 is taken on the second credit card.

Hertz logo

Credit cards accepted: American Express, Mastercard, Diners Club, Visa, Hertz Charge Card and Japanese Credit Bureau

A valid credit card in the renter's name is required for booking and must have available credit for the estimated amount of rental charges plus a bond for any incidental charges in order to secure the rental.

Rentals paid for by a valid credit, Visa/Mastercard debit or charge card from all Hertz Corporate locations and certain Franchisee locations will be subject to a maximum card surcharge rate of 1.35% (including GST).

Thrifty logo

Credit cards accepted: All major credit cards and debit cards, providing they have the Visa/MasterCard emblem/logo on them.

It is important to note credit card must be in the name of the authorised renter, be bank-issued, and the credit card holder must be present at time of collection.

Thrifty will charge your credit card the full cost of rental plus a deposit of between AUD$200 & AUD$1100 from clients upon collection of the vehicle to cover additional charges i.e. fuel, additional kilometres, and liability waiver. This deposit is to be paid by any internationally recognised credit card.

All customers who provide a credit card for payment of any part of the rental are subject to a surcharge:

  • Visa/Mastercard- 1.1%

  • DinersCard - 3.25%

  • AmericanExpress - 3.75%.

East Coast logo

Credit cards accepted: Visa and MasterCard Credit and Debit Cards, American Express

East Coast Car Rentals will require a bond to be held on your rental. This will be processed as a pre-authorisation on the renter’s credit card. The amount held on your card will be up to the value of your chosen excess. Pre-authorisations are held by the cardholder’s issuing financial institution and not East Coast Car Rentals. Note that a pre-authorisation may take up to 31 days for your bank to release the funds as available credit in your account.

For other payment methods, click here.


Before paying using your credit card. . .

Please note that the car rental policies and credit card surcharges are subject to change without any prior notice. Make sure to double check the car hire company's Terms and Conditions which you can also see in the booking page before confirming your reservation through VroomVroomVroom. Feel free to contact us if you have further queries.