Europcar Terms & Conditions
This quote includes:
- Stamp duty
- Unlimited kilometres
- Vehicle Registration
- One way fees if applicable
- Premium station surcharge
This quote will not include:
- Theft And Collision & Damage Waiver - 1,500 VUV per day (Excess 120,000 VUV for 2WD economy/compact vehicles and a 150,000 VUV for SUV and larger vehicles
- Additional Driver 1165.00 VUV per day to a maximum of 3495 VUV
- Child Seats or booster seats (can be purchased after confirmation for 1165 VUV per seat, per day). This price is capped at 3495 VUV per seat per rental
- Security deposit where applicable - see below terms and conditions - Payments terms vary for credit cards and debit Visa/Mca (if accepted)
- Credit card fee - VISA/MASTER 3.5% ; AMEX 5%
The following payment forms are accepted at the start of the rental to cover the deposit: 120,000 VUV for 2WD economy/compact vehicles and a 150,000 VUV for SUV and larger vehicles. MasterCard/Visa, American Express. This may be reduced by 50%, by paying small fee at check out.
The minimum driver age required is 25 years old. Young drivers aged between 21 to 24 will be charged 20% of basic rental per day and Insurance Excess will increase.
All drivers must hold a credit card and a valid driver licence. A Passport will be required for identification purpose.
Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.
Airport Pickup: Important
Accurate Flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarantee the reservation. Delays will occur if the incorrect details are added to the reservation - and some suppliers will not hold the reservation longer than 1 hour unless notified.
Hint: if you are delayed - visit the counter of the supplier at your departing airport.
Out of Hours - Airport
Charge of 2,000* VUV if you return your vehicle before 8am and after 8pm.
Must be valid. International drivers licence not mandatory.
Credit Cards Accepted
Security Deposit is required at the commencement of the Rental
Credit card fee - VISA/MASTER 3.5% ; AMEX 5%
Cash rental deposit
Deposits listed below:
Compact 4wd - 120,000vt plus rental
Standard 2wd - 120,000vt plus rental
4wd - 150,000vt plus rental
Luxury - 150,000vt plus rental
Delivery / CollectionCharge of 2,000 up to 3,000 VUV at Port Villa (subject to distance)
Excess Reduction Guide
Included in the rate is basic cover for damage (exclusions below), with the following excess:
C - Compact 4wd - 120,000vt plus rental
S - Standard 2wd - 120,000vt plus rental
F - 4wd - 150,000vt plus rental
L - Luxury - 150,000vt plus rental
Excess Reduction FeeApproved drivers can further reduce the EXCESS payable to :
Excess Reduction (VUV)
Additional Per Day (VUV)
C & S
20% of Basic Rental per Day
F & L
20% of Basic Rental per Day
Fee of 1,000* VUV per additional driver per day (3,000* VUV per contract)
Equipment Charge per Day Charge per Rental Freesale/ Request Status Infant Seat CSI (0-12 months) 1,000 3,000 request Baby Seat CSB (1-3 years) 1,000 3,000 request Toddler Seat CST (4-7 years) 1,000 3,000 request Booster Seat BST (8-12 years) 1,000 3,000 request
Full terms and conditions at: http://www.europcar.com/EBE/module/render/General-Rental-Terms-popup
Assistants are provided to attend breakdowns and fees are determined upon confirmation of location baby boosters/sits available upon request, charges apply.
All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge 1500 VUV amount plus cost of fuel. Please retain your receipt.
Late Return Penalty
20% rental per hour, full day after 5hours
2wd is prohibited to go on unsealed roads and 10km outside the town of Port Vila, otherwise, the insurance will be void and penalties apply.
Condition of Vehicle
Vehicle must be returned in a tidy condition, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply.
Emergency/Breakdown phone 678 5542280
Damage Admin Fee
5000 VUV administration fee plus days off road
Island Fun FactsVanuatu is a vibrant, fun destination, but leave behind your preconceived ideas; our roads are like a new safari every day, no rules, no idea and very little bitumen.
The maximum driving speed is 80km per hour, but around town the speed limit is 50 kms, this may be low kms but when trying to avoid pot holes , children, women with fresh produce balancing precariously on their heads and the occasional village dog , you will be happy you have rented a suitable and safe vehicle.
Driving is on the right hand side but DO NOT be concerned about this, we have signs to assist inside the vehicle and the main rule is remember, driver in the middle.
Once you have navigated your way through the colorful city centre and are out on the roads, it becomes ever so laid-back.
The trip around the island is 136kms but there is so much to do that it really cannot be appreciated in only one day.