Europcar Terms & Conditions 

The below T&Cs(including prices and taxes) are provided by Europcar and may change without notice to

This quote includes:

  • Tax 
  • Stamp duty 
  • Theft And Collision Damage Waiver LDW (Excess liability charge of 120000 VUV standard vehicle /150000 VUV luxury and 4wd) plus tax Vehicle excess can be reduced by purchasing the Loss Damage Reduction upon arrival 
  • Unlimited kilometres 
  • Vehicle Registration 
  • One way fees if applicable 
  • Premium station surcharge 

This quote will not include:

  • Theft And Collision & Damage Waiver Plus 20% of basic rental per day - liability reduced to 60000 VUV for standard / 70000 VUV 4wd and luxury fleet) 
  • Additional Driver 1165.00 VUV per day to a maximum of 3495 VUV 
  • Child Seats or booster seats (can be purchased after confirmation for 1165 VUV per seat, per day). This price is capped at 3495 VUV per seat per rental 
  • Security deposit where applicable - see below terms and conditions - Payments terms vary for credit cards and debit Visa/Mca (if accepted) 
  • Credit card fee  - VISA/MASTER 3.5% ;  AMEX  5%
* All extra add-ons will attract additional percentage taxes and surcharges.

Age Limit

25 years and over all categories. 

Modifying Booking

Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.


Accurate Flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarrantee the reservation. Delays will occur if the incorrect details are added to the reservation - and some suppliers will not hold the reservation longer that 1 hour unless notified.

Hint: if you are delayed - visit the counter of the supplier at your departing airport.

Driver Licence

You must hold and produce a driving licence valid in the country where the rental takes place. The driving licence must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving licence, an international driving licence is also mandatory if the driving licence is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country. Please note that the international driving licence is valid only if accompanied by the normal driving licence.
When the rental is made outside your country of residence you must also present a valid identity card or a valid passport.
Driver's name must be the same as on Means of Payment

Credit Cards Accepted 

We accept VISA, MCARD,AMEX,EUROPCAR MCARD and EC Privilege Membership Card. Credit Card Fees apply.

Security Deposit is required at the commencement of the Rental

Credit card fee  - VISA/MASTER  3.5% ;  AMEX  5%

Deposits listed below:

Compact 4wd -  120,000vt plus rental
Standard 2wd -  120,000vt plus rental
4wd - 150,000vt plus rental
Luxury - 150,000vt plus rental

Excess Reduction Guide

Included in the rate is basic cover for damage (exclusions below), with the following excess: 

C - Compact 4wd -  120,000vt plus rental
S - Standard 2wd -  120,000vt plus rental
F - 4wd - 150,000vt plus rental
L - Luxury - 150,000vt plus rental

Excess Reduction Fee

Approved drivers can further reduce the EXCESS payable to :

Vehicle Group

Excess Reduction (VUV)

Additional Per Day (VUV)

C & S


20% of Basic Rental per Day

F & L


20% of Basic Rental per Day

Any Damage to Glass, tyres, undercarriage, overhead or interior of the Vehicle is the responsibility of the Renter and not covered by Insurance.

Restriction Of Use 

Only 4x4 vehicles are allowed to leave the city. 
Any Damage to Glass, tyres, undercarriage, overhead or interior of the Vehicle is the responsibility of the Renter and not covered by Insurance.

Additional Drivers 
Charge applies @ 1,000vt per day or a maximum 3,000vt per rental.

Traffic Infringements 

Are responsibility of the Renter


Each vehicle is supplied with a full tank and must be returned full, or a refuelling charge of 1,500vt plus the cost of fuel will apply. 

Rental Extension 
Must be approved and paid for in advance

Full terms and conditions at:

Island Fun Facts: 

Vanuatu is a vibrant, fun destination, but leave behind your preconceived ideas; our roads are like a new safari every day, no rules, no idea and very little bitumen. 

The maximum driving speed is 80km per hour, but around town the speed limit is 50 kms, this may be low kms but when trying to avoid pot holes , children, women with fresh produce balancing precariously on their heads and the occasional village dog , you will be happy you have rented a suitable and safe vehicle. 
Driving is on the right hand side but DO NOT be concerned about this, we have signs to assist inside the vehicle and the main rule is remember, driver in the middle. 
Once you have navigated your way through the colorful city centre and are out on the roads, it becomes ever so laid-back. 

The trip around the island is 136kms but there is so much to do that it really cannot be appreciated in only one day.