Hertz Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Hertz and may change without notice to VroomVroomVroom.com.au.

Age Restrictions

AGE is always based on date of birth of the renter
AGE 21 - 75 Years: Groups A B D E F T Q R O K S Z
AGE 25-65 Years: Groups W and N

Driver's License Requirements

The renter and additional drivers must be in possession of a valid national or International Driving Licence. Other nationals who hold a valid driving licence in English can drive in Malaysia for a maximum of 3 months. Probational licence holders will not be accepted.

Minimum Rental

Rates are for a minimum of 24 hours rental. Additional hours will be calculated at one fifth of the daily rate, per hour up to a maximum of 5 hours.

One Way Rentals

A repositioning charge will be levied for one way rentals. Details on the charges and procedures will be made available at time of enquiry. A minimum of 3 days rental is required for this option.

Rental Restrictions

All Hertz cars are strictly prohibited from being driven into Brunei, Singapore, Thailand and Indonesia.
In addition to this, vehicles may not be taken on ferries, vehicles picked up in East Malaysia may not travel outside of East Malaysia and vehicles picked up in West Malaysia may not travel to East Malaysia.

Additional Drivers

Additional drivers are free of charge up to a maximum of 3 drivers per vehicle. Minimum rental age and other requirements will be the
same as for the primary driver. Additional authorised drivers must be registered on an additional driver's application. The application forms part of the Rental Agreement.

Taxes

All rates are subject to 6% Government Service Tax (GST)

Forms of Payment

Cash

Not Allowed.

Credit Cards

Amex, Diners Club, Visa and MasterCard.
MCO: Not accepted
Debit cards not accepted.
Vouchers Accepted: RCV - Issued through travel agents, ITV - Wholesales Tours

Collision Damage Waiver (CDW)

This option is termed as Liability Reduction Option (LRO) at Hertz Malaysia.

The renter shall be held responsible for all damages caused to the vehicle, including theft regardless fault. Upon the renter's acceptance and subject to the terms and conditions stipulated in the Rental Agreement, the renter's liability is limited to the Excess Fee. If the renter has agreed to accept the LRO and make a police report within 24 hours of an accident or theft, Hertz shall be entitled to charge the renter a maximum excess fee

Groups: A B D E F T Q H O K L R S Z have an excess fee of RM2,200 with the purchase of LRO at RM2015 per day

Groups: W and N have an excess fee of RM5,300 with the purchase of LRO at RM40 per day.

Additional purchase of Super Liability Reduction Option (SLRO) on Groups: A B D E F T Q H O K L R S Z at RM30 per day will entitle the renter to zero excess.

Additional purchase of Super Liability Reduction Option (SLRO) on Groups:N W at RM70 per day will entitle the renter to zero excess.
Insurance and Other Coverages

Rates include unlimited mileage, maintenance, passenger liability protection and insurance coverage of third party property damage up to RM3,000,000.00 and unlimited for third party bodily injuries.

Collision Damage Waiver (CDW)

This option is termed as Liability Reduction Option (LRO) at Hertz Malaysia.

The renter shall be held responsible for all damages caused to the vehicle, including theft regardless fault. Upon the renter's acceptance and subject to the terms and conditions stipulated in the Rental Agreement, the renter's liability is limited to the Excess Fee. If the renter has agreed to accept the LRO and make a police report within 24 hours of an accident or theft, Hertz shall be entitled to charge the renter a maximum excess fee of RM2,200 for car Groups A B D E F  H K L O Q R S T Z with the purchase of LRO at RM20 per day. Groups N and W havae a maximum excess fee of RM5,300 with the purchase of LRo at RM40 per day.

Personal Accident Insurance (PAI)

The renter may also purchase PAI for a coverage of up to RM150,000 at a fee of RM15 per day for all cars. The PAI covers permanent disability and deaths, which includes medical expenses of RM2,000 per person per accident based on maximum seating capacity of 5 for a car or 4WD and 8 for an MPV.

Fuel

Every Hertz vehicle is rented out with a full tank of fuel and must be returned the same. Otherwise the renter will be charged for a refill upon return based on Hertz fuel tariffs.

Tolls, PlatePass

You are responsible for the payment of all toll charges incurred during the rental period. If PlatePass is used to pay a toll, you will be
charged for tolls incurred at the applicable tolling authority's highest undiscounted rate, plus the service fee set forth on your rental
record.

Hertz Terms and Conditions

Rates are for the time and location displayed above. Approximate rental charges are based on available information at the time of
reservation for renters age 25 and older. For minimum age requirements please see "Rental Qualifications and Requirements" link
below for details. Please note that for renters under age 25 an additional daily age differential charge may apply.  Additional fees or
surcharges may be applied at time of rental. Rates are for the time and location displayed above. Any change to the reservation may
impact the rental charges. The rental rates may be higher if you make any change to your rental; including a change to extend the
rental, the drop-off location or return the vehicle prior to the scheduled return date. Additional fees or surcharges may be applied at time of rental.

Rental Charges Explained

For an explanation of charges from your rental, click here.

At the time of rental, a current driver's license and major credit card must be presented. At many locations, debit cards issued under a
VISA or MasterCard logo which draw funds directly from the cardholder's account may be used at the outset of a rental to qualify for
a rental. There are exceptions to this general policy: Debit cards are not accepted to qualify for a rental in the New York Metropolitan
Tri-State Area and the areas of Hartford, CT, Philadelphia, PA, Boston, MA, Detroit, MI and select locations in the Baltimore, MD
area unless you are a Gold Plus Rewards (GPR) member using a debit card in your GPR profile or it is an Insurance Replacement
rental. Debit cards are also not accepted at the outset of a rental to qualify for a rental at select locations in the Providence, RI area for
customers with a foreign driver's license (a driver's license not issued by a jurisdiction in the United States) unless the customer has
in his or her name a current return airline ticket. Debit cards are not accepted to qualify for rental to customers under 25 years of age
at Hertz Off-Airport locations not in the areas noted above, unless you are a GPR member using a debit card in your GPR profile or it
is an Insurance Replacement rental. Use of a debit card to rent a vehicle is subject to a credit check to determine credit worthiness at
the time of rental, the ability to present a valid driver's license and other form of identification in the renter's name. At the time ofrental, an authorization hold in an amount that may be greater than the estimated charges may be secured on the credit/debit card provided, to cover the estimated charges and any additional charges that may be incurred. These funds will not be available for your use. The estimated amount is the approximate total not including your promotion. If Hertz cannot secure credit approval for thisamount and/or proper identification credentials are not supplied, Hertz will decline your rental.

A Frequent Flyer Surcharge of up to $1.00 per day may apply when renters choose to take miles or credits from a U.S. Frequent Flyer
program.

By completing a Reservation (clicking below), you agree that you have received, read, understand, accept and agree to the terms,
conditions, disclosures and notices appearing in these Reservation Terms. You also consent to the use of electronic records and
validity of your electronic signature.
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