Europcar Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Europcar and may change without notice to VroomVroomVroom.com.au.

This quote includes:

  • Unlimited mileage
  • Collision Damage Waiver (Excess to MYR 500/750/ or MYR1000. See T&Cs for excess charge details
  • Theft Waiver (THW) (Excess MYR500/750/1000) (See T&Cs for excess charge details)
  • Local tax for the car rental (extra's will attract local taxes and surcharges).
  • GST

This quote will not include:

  • LOSS DAMAGE WAIVER. Your Damage Liability is reduced to the amount shown in the Rental Agreement but it does not include WWI. Please call our reservations team to determine the exact amount your liability will be reduced to
  • Child Seats (9-18kg - can be purchased after confirmation for $15.90MYR per seat, per day).
  • GPS $31.80MYR/day* GPS are subject to availability and can not be guaranteed.
  • Extra Driver can be added to the rental at an extra charge of $26.50MYR* per extra driver per day
  • The age surcharge of $26.50MYR* per day inclusive of GST for drivers 23 to 24
  • Additional rental 'extras' selected at pickup

* All extra add-ons will attract additional percentage taxes and surcharges.

Tax 

6%

Airport Surcharge 

Details are available from Europcar Reservation Office.

Age Requirements

21 for all cars group

Modifying Your Booking

Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above or contacting help@vroomvroomvroom.com.au

Airport Pickup : Important

Accurate Flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarantee the reservation. Delays will occur if the incorrect details are added to the reservation - and some suppliers will not hold the reservation longer that 1 hour unless notified.

Hint: if you are delayed - visit the counter of the supplier at your departing airport.

Driving Licence

Held for at least two years for all cars group.

Cash Rental deposit 

Details are available from Europcar Reservation Office.

Credit Cards Accepted

American Express, Master Card, Visa.

Europcar require an authority on the credit card for the rental cost plus a bond at pickup.

Contact Number

A mobile, or landline is mandatory for confirmation. Europcar Staff will need this to contact you if your arrival is delayed. Incorrect information may jeopardise your reservation.

Additional driver

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Delivery / Collection

Details are available from Europcar Reservation Office.

Europcar Excess Reduction Guide

VroomVroomVroom.com.au does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Europcar.

Vehicle Excess is as follows:

Group CDW Liability/Excess Theft Liability/Excess
Compact MYR 500 MYR 500
Intermediate MYR 750 MYR 750
Standard MYR 1000 MYR 1000
Standard Van MYR 1000 MYR 1000

With the consent of the renter, the vehicle may be driven by other persons. Conditions and possible charge available from Europcar Reservation Office.

Fuel

If You do not select the Prepaid Fuel Option (where available), and You return the Vehicle with less fuel than it had when You rented it, You must pay the refuelling fee detailed on the rental agreement.

Child Seats

Can be booked after confirmation for $15.90MYR per seat, per day). Please email help@vroomvroomvroom.com.au advising the age of the child. These are subject to availability.

Click here for Europcar Terms and Conditions: http://www.europcar.com/EBE/module/render/Online-Booking-Terms-and-Conditions

Insurances

C.D.W., Theft Protection T.H.W : Charges may vary by car group.

Details are available from Europcar Reservation Office.

One-Way Rentals 

A) Domestic : Available between Europcar stations.

B) International : not available.

Other Services

Child Seat Baby, Navigation System, Wifi access.Details are available from Europcar Reservation Office.

Restriction of Use

Details are available from Europcar Reservation Office.

INTERNATIONAL DRIVING LICENCE  NOT REQUIRED AS LONG AS THE INTERNATIONAL DRIVING LICENCE IS DELIVERED IN  ENGLISH VERSION.

IT WILL BE VALID  WITHIN 30 DAYS IN MALAYSIA.

Chauffeur Driven Service

Details are available from Europcar Reservation Office.

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