Europcar Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Europcar and may change without notice to

This quote includes:

  • Unlimited mileage
  • Collision Damage Waiver (Excess to MYR 500/750/ or MYR1000. See T&Cs for excess charge details
  • Theft Waiver (THW) (Excess MYR500/750/1000) (See T&Cs for excess charge details)
  • Local tax for the car rental (extra's will attract local taxes and surcharges).
  • GST

This quote will not include:

  • LOSS DAMAGE WAIVER. Your Damage Liability is reduced to the amount shown in the Rental Agreement but it does not include WWI. Please call our reservations team to determine the exact amount your liability will be reduced to
  • Child Seats (9-18kg - can be purchased after confirmation for $15.90MYR per seat, per day).
  • GPS $31.80MYR/day* GPS are subject to availability and can not be guaranteed.
  • Extra Driver can be added to the rental at an extra charge of $26.50MYR* per extra driver per day
  • The age surcharge of $26.50MYR* per day inclusive of GST for drivers 23 to 24
  • Additional rental 'extras' selected at pickup

* All extra add-ons will attract additional percentage taxes and surcharges.

Modifying Your Booking

Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above or contacting


Accurate Flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarantee the reservation. Delays will occur if the incorrect details are added to the reservation - and some suppliers will not hold the reservation longer that 1 hour unless notified.

Hint: if you are delayed - visit the counter of the supplier at your departing airport.

Europcar Excess Reduction Guide does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Europcar.

Vehicle Excess is as follows:

Group CDW Liability/Excess Theft Liability/Excess
Compact MYR 500 MYR 500
Intermediate MYR 750 MYR 750
Standard MYR 1000 MYR 1000
Standard Van MYR 1000 MYR 1000

Drivers Licence

Held for at least two years for all cars group. Current Valid driving license that must be printed in English or an international license.

Luxury Fleet will require 2 forms of ID.

Credit Card Payment

Europcar Asia Pacific accepts credit cards - Visa, Mastercard, and American Express. The credit card used for payment of the rental must be in the renters name and embossed on the front of the card.

Europcar require an authority on the credit card for the rental cost plus a bond at pickup.

Contact Number

A mobile, or landline is mandatory for confirmation. Europcar Staff will need this to contact you if your arrival is delayed. Incorrect information may jeopardise your reservation.

Additional drivers

An additional driver is someone who is not "The Renter" but is someone the renter is giving permission to drive the vehicle as an "Authorised Driver".

Any additional driver's need to show their Drivers Licence at the time of rental. Every additional driver is charged an additional driver fee of MYR26.50 per days . (plus age surcharges if ages 23-25).

Age Surcharge (23years – 25years).

The minimum age for all drivers is 23. Drivers aged 23 to 24 are restricted to the types of vehicles they can hire. All Drivers under the age of 25 are subject to a daily age surcharge of MYR26.50.

Please contact phone number 1300 13 13 90 for details on Europcar rentals or email


If You do not select the Prepaid Fuel Option (where available), and You return the Vehicle with less fuel than it had when You rented it, You must pay the refuelling fee detailed on the rental agreement.

Child Seats

Can be booked after confirmation for $15.90MYR per seat, per day). Please email advising the age of the child. These are subject to availability.

Click here for Europcar Terms and Conditions: