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    Need help with your car rental? Phone: 1300 722 920

    What is Hiccup Insurance?


    hiccup insurance

    Founded and operated by car rental industry professionals, Hiccup Insurance sells the Rental Vehicle Excess (RVE) insurance product that is underwritten by Allianz Australia Limited. The RVE insurance product sold by Hiccup Insurance provides customers with protection if their rental car gets damaged or stolen. 

    The product offers the customer with reimbursement of damage costs up to either $4,000, $6,000 or $8,000 based on their chosen plan. All these plans offered by RVE Insurance have a nil excess, which means that assessed damage costs may be reimbursed from the first to the four thousandths, six thousandth or eight thousandth dollar based on your level of cover.

    Is Hiccup Insurance good?

    Absolutely! Hiccup Insurance has successfully helped their customers through the years, providing them with competitive pricing along with a comprehensive car rental excess insurance product that is easy to understand and use.

    Get a free quote today!

    When do I need to purchase a Hiccup Insurance Policy?​

    A policy must be purchased before collecting the rental vehicle. A policy cannot be purchased once a rental car has been collected.

    Do I still need to purchase excess reduction product at the car rental counter if I already have a Rental Vehicle Excess Insurance?

    ​There's no need to buy an excess reduction product sold by the car rental company even if they claim that they have not heard of Hiccup Insurance or that you are not covered by a third-party protection product. This is a common tactic of car rental companies so they can get a commission for every excess reduction product sold. 

    What if I need to cancel my Hiccup Policy?

    You can cancel a policy by contacting a Hiccup Insurance Specialist. Cancellation and Refund eligibility is administered in accordance with the Product Cooling Off Period Terms and Conditions.​

    If you have any questions, visit our FAQ​ page or contact the VroomVroomVroom customer care team.

    Learn more about Rental Vehicle Excess Insurance.

    For Example:

    James had a car accident

    James hired a car from one of the rental companies in Australia and his rental excess is $4,000. James has purchased an a RVE Insurance $6,000 plan with nil excess. During his trip, he accidentally reversed his rental car into a pole in the car park which caused damage to the rear bumper, glass and window. The car rental company assessed the damage repair cost to be $4,500.
    James' credit card was charged $4,000 by the car rental company for the damage (his capped excess amount as stated in the Rental Agreement) and the car rental company shouldered the additional $500 damage cost that was above his excess liability. James then lodged a claim to the RVE insurer. The RVE insurer reimbursed James the full $4,000 for his out-of-pocket expenses charged by the car rental company.