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This summary has been prepared by VroomVroomVroom.com.au as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from this supplier. Customers will be required to accept Thrifty Rental terms when collecting the vehicle.
* All extra add-ons will attract additional percentage taxes and surcharges.
IMPORTANT: Please note that all rates and charges are subject to change without any prior notice. Please contact us if you have any further queries.
Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.
AIRPORT PICKUP: IMPORTANT
Accurate Flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarantee the reservation. Delays will occur if the incorrect details are added to the reservation - and some suppliers will not hold the reservation longer than 1 hour unless notified.
Hint: if you are delayed - visit the counter of the supplier at your departing airport.
VroomVroomVroom.com.au does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Thrifty.
All renters must be aged 21 for standard vehicles at the commencement of the rental. For any driver be they the renter or an additional driver, aged 21 to 24 inclusive, an age surcharge of $27.50* per day applies. No surcharges apply to additional drivers aged 25 years and more. NOT Probationary/Provisional P Plate Licence holders
Thrifty recognises all current non-provisional and non-probationary Australian drivers licences and current overseas licences. NOT Probationary/Provisional P Plate Licence holders
The driver's licence must be in the English language with a photo and produced at the start of the rental. If a renter's licence is not in English or not have a photo, an International Driving Permit will be required.
Add additional drivers at pickup. All drivers must be present. An additional fee of $5.50 per driver/per day may apply (capped at 5 days per 30-day rental).
* All extra add-ons will attract additional percentage taxes and surcharges.
Thrifty will charge your credit card the full cost of rental plus a deposit of between AUD$200 & AUD$1100 from clients upon collection of the vehicle to cover additional charges i.e. fuel, additional kilometres, and liability waiver.
This deposit is to be paid by any internationally recognised credit card. NO CASH DEPOSIT WILL BE ACCEPTED. Credit card must be in the name of the authorised renter.
Credit Card Fee All customers who provide a credit card for payment of any part of the rental are subject to a surcharge:
Debit cards (with Visa/Mastercard emblem only) - not accepted at all locations.
Please reply to the confirmation email requesting deposit information - our team will contact the depot for you and advise by return email in 1 business day.
All booking requests must include a contact number. This is so Thrifty can provide a better service when they have a requirement to contact you regarding the booking. Some smaller airport locations are only staffed for flight arrivals, and Thrifty require flight details to be confirmed prior to arrival.
For any driver be they the renter or an additional driver, aged 21 to 24 inclusive, an age surcharge of $27.50* per day applies. The age Surcharge is not included in the Total Cost, Thrifty add this to your rental at the pickup. NOT Probationary/Provisional P Plate Licence holders. Thrifty South Melbourne and Brighton have reduced the daily surcharge to $11 per day.
* All extra add-ons will attract additional percentage taxes and surcharges.
Baby Seat and Child Booster Seat are available at most Thrifty locations at a cost of $12.65* per seat per day/ $88.55* per 30-day rental.
Please email your request for a baby/child seat at help@vroomvroomvroom.com.au and advise the baby's age/s. Alternatively, you can contact our live chat team.
Are available from selected Thrifty locations and must be requested at the time of booking. GPS Units are at a cost of $12.65* per day / $126.50* per 30 day rental.
* All extra add-ons will attract additional percentage taxes and surcharges.
*Points earned on time and kilometre charges only. Velocity - 3 to 5 points per $1 depending on membership level
Vehicles must not be used on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete).
No vehicle (including 4WDs) may be used on off-road conditions. Off road conditions include but is not limited to fire trails, beaches, sand, tracks, fields, paddocks, creeks or river crossings.
Damage to overhead, underbody or damage caused by water is not covered by any damage liabilities. All costs would be at the renter's own expense.
Western Australia
Prior written approval by Thrifty WA must be granted if vehicles are travelling interstate. Consideration must be given by the driver for their own safety and contactibility in the event of an accident or incident. Travelling into some areas of Western Australia require National Park Passes, these are available for sale from the Perth Tourist Centre. One-way rentals out of WA are not permitted with the exception of Broome and Kununurra; all vehicles hired from a location in WA must be returned to a location in WA.
South Australia
Travelling into some areas of the South Australia outback may involve the need for a Desert Pass Permit.
Important Note: Thrifty do not offer any cover whilst vehicles are being loaded on or off of ferries, or whilst on the ferry. Customers need to be aware of this. They take vehicles on ferries at their own risk.
All vehicles are permitted to travel to Kangaroo Island if collected from a corporate location only. (Adelaide city and airport only)
Far North Queensland
Travel is permitted as far as Cooktown only via the inland road (Peninsula Development Road / Cooktown Development Road). Travel to Cooktown via the
coastal road (Cape Tribulation Road) is not permitted; customers can only travel as far as Cape Tribulation.
Fraser Island
Thrifty vehicles are no longer allowed to be taken or driven on Fraser Island.
Tasmania
Vehicles cannot be taken onto the Spirit of Tasmania ferry and into Tasmania.
NT, Broome and Kununurra
There are many areas and sites that Thrifty NT will not allow access to and where different damage liability conditions apply. Listed below are the areas where these vehicle types MUST NOT be driven at any time without Thrifty NT's written permission and agreement.
Should you decide to enter these areas Thrifty NT WILL NOT provide any damage liability coverage. Any damage to the vehicle, either mechanical or panel, sustained in these areas or as a result of being in these areas will be at the HIRER'S EXPENSE as will any costs relating to vehicle recovery.
Thrifty reserves the right to deny access to some areas due to road conditions without notice.
Access is denied as per above to the areas listed within the following regions:
Kakadu Region Jim Jim and Twin Falls all year.
Arnhem Land - Access to Arnhem Land including Gurig/Cobourg National Park is denied subject to Thrifty's approval and on presentation of permits obtained from the relevant authority for entry to Aboriginal Land.
Litchfield Region
Katherine Region - Central Arnhem Road to Gove beyond Bulman.
Kimberley Region - Mitchell Plateau and Kalumburu.
Gibb River Road travel between November and April is subject to seasonal road conditions and access limited to Large Manual 4WD's only (LRMR and IFMR)
Broome - Cable Beach
Central Australia - Tanami Track, Gunbarrell Highway, Plenty/Donahue Highway, Canning Stock Route, Oodnadatta Track, Strzlecki Track, Birdsville Track only when travelling with another vehicle and with Thrifty's consent and knowledge.
Other Areas The Gulf Track, Cape York Peninsular, Fraser Island (for a vehicle rented from NT) Larapinta and Namatjira Drive (Mereenie Loop Road & & Gibb River Road) - Any damage sustained to the vehicle whilst on these roads is subject to the standard damage liabilities of $6,200* for multi-vehicle accident and $7,700* for a single vehicle accident. Any additional liability reducer purchased does not apply for travel on these roads.
Aboriginal Permit Land - any entry to Aboriginal Land without a permit is illegal. Access to any land requiring a permit for entry is denied without Thrifty's approval and entry permit must be provided to Thrifty prior to entry to such lands. Collision Damage Cover is not valid in the event of an unauthorised entry into Aboriginal Land or breach of permit regulations
Road Closures
Any road or gazetted track closed by any statutory authority in any region.
Dusk to Dawn
Any damage sustained to a rented vehicle as a result of a collision with an animal between the hours of dusk and dawn will not be covered by Thrifty's damage liabilities. All damages and recovery costs will be the responsibility of the hirer.
Thrifty does not offer any cover whilst vehicles are being loaded on or off the ferries, or whilst on the ferry. Customers need to be aware of this as they take vehicles on ferries at their own risk.
Cars, Buses and 4WD's are permitted above the snow line, however, Snow Pass must be purchased at $23.65* per day including GST. This is in addition to the standard loss or damage cover available.
The definition of the Snowline is either (a) the entrance to the National Parks or (b) wherever snow chains are required to be fitted and used or any road where snow or ice is present. Coverage is limited to sealed public roads or car parks.
Thrifty do not hire show chains or roof racks. Any damage or loss caused to the vehicle through the use of snow chains and roof racks will not be covered.
Vehicles must remain on sealed bitumen roads.
Tollaust Pty. Limited (ACN 050 538 693), trading as Linkt (Linkt), through Thrifty as Linkt's agent, offers the Linkt Rental Product to You on these Linkt Terms and Conditions. By signing the Rental Agreement, You accept and agree to be bound by these Linkt Terms and Conditions.
Fee | Explanation | Amount |
Rental Service Fee | The fee charged by Linkt for each day per Rental Agreement where a Vehicle incurs a Toll on a Toll Road. | $3.30 (including GST) per calendar day, for each calendar day that any single Vehicle incurs a Toll on a Toll Road. You agree that the Rental Service Fee will be as revised from time to time in accordance with the Rental Agreement. |
Contact | Contact details |
Linkt |
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Linkt Customer Resolutions Team |
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Tolling Customer Ombudsman |
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1. You agree that the following persons must not drive the Vehicle (unless authorised by Thrifty in writing):
2. You agree that the Vehicle must not be used by You or by any Authorised Driver (unless authorised by Thrifty in writing):
3. You must keep the Vehicle locked at all times whilst it is unattended.
* All extra add-ons will attract additional percentage taxes and surcharges.
The following is a general overview of the loss and damage cover available to a driver of a Thrifty vehicle. It is subject to exclusions and limitations - for full conditions; please refer to Thrifty's standard terms and conditions on the website at www.thrifty.com.au/terms .
All vehicles registered in Australia have Compulsory Third Party Insurance (CTP), which is legislated within each respective state or territory. CTP insurance indemnifies the negligent driver for all third-party persons or passengers injured during the accident. CTP cover is included in the daily rate charged by Thrifty. The Claims Department does not process claims for CTP which would be lodged with the CTP insurer. CTP insurance DOES NOT provide cover for injuries sustained by the driver at fault. CTP insurance also DOES NOT provide cover for damage to property or motor vehicles.
A liability fee is payable for ANY loss or damage regardless of cause/fault (i.e. whether it results from accident damage, hail damage, theft etc). The liability fee is payable for EACH SEPARATE incident of damage (e.g. if a vehicle sustains accident damage and hail damage within the one rental period, then 2 liability fees will apply). The amount of the liability fee is stated on the first page of the rental agreement..
There are two (2) types of liability fees:
(1) Damage Recovery Fee (DR Fee)
(2) Single Vehicle Accident Fee (SVA Fee)
The Damage Recovery Fee will apply when there is any damage to the motor vehicle or another motor vehicle (and all relevant details of the other motor vehicle (3rd party) have been obtained).
A Single Vehicle Accident (SVA) is an incident in which (a) no other motor vehicle is involved (e.g. rollovers, collisions with animals, trees, pedestrians etc) (b) another motor vehicle is involved but: (i) that other motor vehicle or it's driver has not been identified to Us; or (ii) at the time of the incident the Vehicle was moving in reverse and that other motor vehicle was stationery; or (iii) at the time of the incident that other vehicle was parked.
The single vehicle accident liability fee is stated on the first page of the rental agreement. In addition, a Premium Location Surcharge may also apply. The Single Vehicle Accident Liability Fee is payable in addition to the Damage Recovery Fee.
Effective 1 March 2011, the Single Vehicle Accident Liability fee will be discontinued from all passenger rentals where the hire is sourced or the vehicle collected from a metropolitan location. This applies to all metropolitan locations and those locations where metropolitan rates apply.
All Thrifty vehicles have Standard Cover, which indemnifies the Thrifty Hirer and Authorised Driver for damage caused to the Thrifty vehicle and third party property. Tyre and windscreen damage is not included. Standard Cover is subject to conditions and exclusions. The hirer ticks a box accepting this cover in the Rental Agreement.
Standard Cover is included in the daily rate.
The Damage Recovery Fee is currently $4950* ($5500 for 4WDs from NT, Broome & Kununurra) including GST. In addition, a Premium Location Surcharge may also apply.
In the case of a Single Vehicle Accident on Commercial Vehicles, the Single Vehicle Accident Fee of $2,200* including GST applies in addition to the Damage Recovery Fee.
The hirer must either select the package which includes this cover or ticks a box accepting this additional cover on the rental agreement and pays the appropriate fee for the cover to take effect. Tyre and windscreen damage is not included (and Standard Cover is included in PP).
Currently, the Premium Protection Fee is $31.35 per day including GST.
Premium Protection reduces the Damage Recovery Fee from $4,950* to $880* including GST. In addition, a Premium Location Surcharge may also apply.
In the case of a Single Vehicle Accident, the Single Vehicle Accident Fee of $2,200* including GST applies in addition to the Damage Recovery Fee.
The hirer must either select the package which includes this cover or ticks a box accepting this additional cover on the rental agreement and pays the appropriate fee for the cover to take effect. The hirer will be provided Standard Cover. The hirer must be 25 years to Purchase this product. In addition:
Currently, the Ultimate Protection Fee is $39.60 per day including GST. NB - If a hirer breaches Thrifty's standard terms and conditions, they may not be covered by Standard Cover, Premium Protection or Ultimate Protection and will be liable for all damages incurred. *The amount of DR Fees and SVA Fees may vary between locations and for types of vehicles and may change from time to time. Hirers must be 25years to purchase this Product.
Products Inclusive (with no Premium or Ultimate protection accepted at the counter)
| Vehicle Types | Single Vehicle Accident | Damage Recovery Liability |
|---|---|---|
| Passenger IVAR & PFAR | $2200* | $4950* |
| Large Buses | $2200* | $4950* |
PP Premium Protection
UP Ultimate Protection
* All extra add-ons will attract additional percentage taxes and surcharges.
| Vehicle Types | Reduction Fee | Single Vehicle Accident | Damage Recovery Liability |
|---|---|---|---|
| Passenger IVAR & PFAR | PP - $31.35* per day | $2200* | $1100* |
| UP - $39.60* per day | NIL | NIL | |
| Large Buses | PP - $31.35* per day | $2200* | $1100* |
| UP - N/A | N/A | N/A |
Products BASIC and THIRD PARTY (no PP or UP)
| Vehicle Types | Single Vehicle Accident | Damage Recovery Liability |
|---|---|---|
| Passenger IVAR (8 seat minibus) | $6200* | $5500* |
| Mini Bus (12 seater ) | $7700* | $5500* |
| 4wd | $7700* | $5500* |
PP Premium Protection
UP Ultimate Protection
* All extra add-ons will attract additional percentage taxes and surcharges.
| Vehicle Types | Reduction Fee | Single Vehicle Accident | Damage Recovery Liability |
|---|---|---|---|
| Passenger IVAR (8 seat minibus) | PP - $31.35* per day | $2200* | $1100* |
| UP - $39.60* per day | NIL | NIL | |
| 4wd | PP - $31.35* per day | $2200* | $1100* |
| UP - N/A | N/A | N/A |