This summary has been prepared by VroomVroomVroom.com.au as a guideline to alert you to the key inclusions, exclusions, requirements and other terms and conditions which may apply when renting from Enterprise. Customers will be required to accept Enterprise's Rental contract when collecting the vehicle.
* All extra add-ons will attract additional percentage taxes and surcharges.
IMPORTANT: Please note that all rates and charges are subject to change without any prior notice. Please contact us if you have any further queries.
No charge for additional drivers aged 25 years old and above.
After Hours Service Pickups - After hours pickup service is not available at this location. Staff will be on site to meet customers for a pre-booked reservation where a flight number is provided in the case the flight is delayed.
After Hours Service Drops - After parking in the designated parking bays, proceed to the booth and deposit keys into the drop box attached to the outside of the Enterprise booth.
Minimum driver age of 21 years old. There is no maximum age, however under 25 years old will only be able to reduce their damage liability to $330.00. A young driver surcharge of $23.50* per day which excludes GST applies to all drivers aged between 21-24 years old.
Drivers aged between 21-24 are restricted to vehicles Mini MCMR, Economy ECMR, ECAR, Compact CDAR, Compact SUV CFAR, Compact Commercial Van CKAR, Intermediate IDAR, Intermediate pickup IPAR and Standard SDAR only.
All drivers must have held their licence for a minimum of one year. If any driver is on a probationary licence there is an additional Probationary Licence Fee of $28* per day which excludes GST.
* All extra add-ons will attract additional percentage taxes and surcharges.
Booster Seat can be purchased for $30* per rental. Child Seat and Baby Seat can be purchased for $55* per seat per rental.
* All extra add-ons will attract additional percentage taxes and surcharges.
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The Renter must not use the Vehicle outside the Permitted Area of Use. If the renter takes the Vehicle outside the Permitted Area of Use their Liability for any loss or damage will increase and any optional damage waiver selected void.
For Vehicles rented in Queensland, New South Wales, Australian Capital Territory, Victoria, Tasmania and South Australia, the permitted area of use does not include Western Australia or the Northern Territory.
Vehicles may not be driven above the snow line from June to October, on beaches, in watercourses or rivers.
Permitted Area of Use means the area in which the Vehicle may be driven. The Permitted Area of Use is limited as follows:
Your Loss or Damage Liability (“LDL”) is the amount payable by you in the event of loss or damage to the Vehicle even if you are not at fault. Your liability includes damage to the vehicle, damage to other vehicles, a Claims Administration Fee, loss of use, towing and more.
For a small daily fee you can reduce your damage liability. With the purchase of CDW Collision Damage Waiver you will only be liable up to the nominated liability for the cost of repair to your vehicle or any 3rd parties' vehicle or property.
If another person has caused the damage; Enterprise will attempt to recover all costs from that person or his/her insurer. The amount paid by you towards damage liability will be refunded to you to the extent Enterprise is successful in recovering all costs. Where the Vehicle is hired from a remote Location and driven between sunset and sunrise outside a city province, and loss or damage is the result of a single vehicle accident the renter will be liable for all losses incurred.
Please note the CDW packages are subject to GST. The liability values are listed including GST:
| VEHICLE CLASS | MINIMUM AGE | LIABILITY | WAIVER OPTION | WAIVER COST/DAY (EX GST) | REVISED LIABILITY |
|---|---|---|---|---|---|
| ECMR, ECAR, CDAR, IDAR, SDAR, CFAR | 21 | $ 3,350.00 | - | - | $ 3,350.00 |
| CDW | $ 29.50 | $ 950.00 | |||
| SCDW | $ 41.50 | $ - | |||
| FCAR, FDAR, IFAR, SFAR, XXAR | 25 | $ 3,350.00 | - | - | $ 3,350.00 |
| CDW | $ 29.50 | $ 950.00 | |||
| SCDW | $ 41.50 | $ - | |||
| PDAR, FFAR | 25 | $ 3,350.00 | - | - | $ 3,350.00 |
| CDW | $ 29.50 | $ 1,250.00 | |||
| SCDW | $ 41.50 | $ - | |||
| LFAR, PXAR, XFAR PFAR | 30 | $ 4,400.00 | - | - | $ 4,400.00 |
| CDW | $ 38.00 | $ 1,250.00 | |||
| SCDW | $ 60.00 | - | |||
| LDAR | 30 | $ 4,400.00 | - | - | $ 4,400.00 |
| CDW | $ 40.00 | $ 1,500.00 | |||
| SCDW | $ 60.00 | - | |||
| FPAR, XVAR, PVAR, CXAR | 25 | $ 4,400.00 | - | - | $ 4,400.00 |
| CDW | $ 38.00 | $ 1,250.00 | |||
| SCDW | $ 60.00 | - | |||
| CKAR, IPAR | 21 | $ 4,400.00 | - | $ 4,400.00 | |
| CDW | $ 38.00 | $ 1,250.00 | |||
| SCDW | $ 60.00 | - | |||
| IKAR, FKAR | 25 | $ 5,200.00 | - | $ 5,200.00 | |
| CDW | $ 40.00 | $ 1,500.00 | |||
| SCDW | $ 68.00 | - |
Included in the rental total cost when booked on VroomVroomVroom. May be possible to and from most locations. One way drop fees apply for all valid one-way rentals in Australia. No one ways into or out of Northern Territory, Western Australia and Tasmania. In the event that the renter returns the vehicle to a location that differs from the one noted on the original rental agreement, then Enterprise Car Rentals reserves the right to charge a relocation fee based on the KM distance table below.
| From 01 KMS - To 50 KMS | Charges excluding GST AUD $40* |
| From 51 KMS - To 250 KMS | Charges excluding GST AUD $250* |
| From 251 KMS - To 500 KMS | Charges excluding GST AUD $500* |
| From 501 KMS - To 750 KMS | Charges excluding GST AUD $800* |
| From 751 KMS | Charges excluding GST AUD $1,000* |
All rental rates displayed include Damage Liability only. Any optional items elected at the time of collection are subject to Location Fee and GST. Limited KM restrictions apply in some locations and or car classes.
In Darwin there is a 100KM per day allowance, additional KMS charged at 0.275cents per KM.
In Western Australia, Mackay, Rockhampton and Townsville the IFAR and PVAR have a 300KM per day allowance, additional KMS charged at 0.275cents per KM.
Additional kilometre charges are subject to Location Fee and GST upon completion of the rental
Vehicles are supplied with a full tank of fuel. Where a vehicle is returned with less than a full tank of fuel, the renter will be charged for fuel and a refueling fee.
A minimum refuelling charge of $27.50* applies if a fuel top up is required.
A pre-paid fuel option is available at time of collection at a discounted rate per litre.
All fuel charges must be settled by the renter.
The Renter must not use the Vehicle outside the Permitted Area of Use. If the renter takes the Vehicle outside the Permitted Area of Use their Liability for any loss or damage will increase and any optional damage waiver selected void.
For Vehicles rented in Queensland, New South Wales, Australian Capital Territory, Victoria, Tasmania and South Australia, the permitted area of use DOES NOT include Western Australia or the Northern Territory.
Vehicles may not be driven above the snow line -from June to October-, on beaches, in watercourses or rivers. Permitted Area of Use means the area in which the Vehicle may be driven. The Permitted Area of Use is limited as follows
A valid credit card or Visa or MasterCard debit card must be provided for all rentals. The credit card holder is listed as the hirer and must be present at the time of rental commencement.
NO CASH is accepted for any payments or bond. Charges for options and coverage are to be settled at the commencement of the rental.
A credit card fee applies as follows and is applicable to all rental charges (excluding the deposit bond) including any optional items purchased and damage liability charges.
Union Pay Cards: Union Pay Cards are accepted if they have the Visa and MasterCard Union Pay logo present on the card.
Credit Card Fees
This fee is payable on all transactions including authorisations:
| OPTION | ALL BRANDS |
|---|---|
| CCFEE - Credit Card Surcharge VISA/MC | 0.80% |
| CCFEE - Credit Card Surcharge AMEX/ DINERS | 0.80% |
For customers who have provided a valid credit or debit card for payment of the rental cost or optional extras at the time of rental, no deposit is required (excluding customers who meet our local renter criteria - please see below).
For customers who have pre-paid for their rental costs via an external agency, with no further payments required when picking up their vehicle, a rental deposit will be required. This deposit will be pre-authorised to your credit card at the time of rental. The credit card must be in the name of the renter. A credit card authorisation is not a charge but it will limit the funds available on your credit card. If no charges are processed by us your bank will release the hold on your funds after a period of up to 28 days.
In most cases, the rental location will require a deposit of AUD 200.00 at the commencement of the rental. However, if all the local renter criteria below is met, the rental location will require a deposit amount of up to 1,000.00 AUD along with proof of residency such as a current utility bill in addition to the rental charge:
Lives within the greater metropolitan area of the city in which the vehicle is collected
Is a first time renter with Enterprise, National or Alamo, and
Is not a Corporate Renter
For the security deposits of 200.00 AUD, the rental location will accept all major credit cards and Visa or Mastercard debit cards. For security deposits of 1,000.00 AUD, the rental location will only accept major credit cards.
This is the roadside assistance service that kicks in where standard breakdown service ends. Premium Roadside Assistance covers those times when you just need a helping hand to get on your way, like fitting a spare tyre or opening a car with the keys locked in. Services offered in the Premium Roadside Assistance program include:
Please Note: Premium Roadside Assistance will coordinate provider services for you. You will need to be present with the vehicle for Premium Roadside Assistance services to be provided. The relevant phone number to contact can be found on the rental agreement wallet which you will receive when collecting your vehicle.
We accept current Australian, International and overseas licences. Overseas licences that are not easily identifiable as a drivers licence must be accompanied by an International Licence or English translation. Valid drivers licence must be held for a minimum of 12 months.
Your Enterprise Rental will be serviced by Enterprise. Upon arrival please be on the lookout for Enterprise's counter located in the arrivals hall of the airport terminal. Your rental will be serviced there.
