Get a great deal on Thrifty rental vehicles

Comparing and booking a hire car is easy

About Thrifty Car Rental

Thrifty has over 170 locations across Australia, and stocks a range of vehicles for you to drive away in, including compact cars, SUVs, and luxury models. If you’re a Velocity member, you can also earn points when booking a Thrifty vehicle with VroomVroomVroom.

Why book a Thrifty vehicle?

  • Rated 5 stars for Transparency of Costs by Canstar Blue in 2019.

  • Over 170 Australian locations, both urban and rural.

  • Great rates available on long-term bookings.

  • Velocity points awarded on bookings.

  • Wide selection of vehicle makes and models.

YOU’RE IN GOOD COMPANY

Here’s what VroomVroomVroom customers think

Our customers have rated their Thrifty car rental booking experience 4.7/5
(2,597 reviews)
  • 22 Aug 2025

    Easy to use

    brian f.
    Booked: Toyota Corolla or similar
    Melbourne Downtown
    Toyota Corolla or similar
  • 21 Aug 2025

    It was easy. Thanks

    kane m.
    Booked: Mazda CX5 or similar
    Brisbane Airport
    Mazda CX5 or similar
  • 21 Aug 2025

    Very fast process - good price

    brendan h.
    Booked: Toyota Landcruiser Prado or similar
    Sydney Airport
    Toyota Landcruiser Prado or similar
  • 21 Aug 2025

    Good prices

    quynhlam n.
    Booked: Toyota Corolla Hybrid or similar
    Adelaide Downtown
    Toyota Corolla Hybrid or similar
  • 21 Aug 2025

    Easy to use, pay at pickup.

    keith m.
    Booked: Polestar 2 or similar
    Perth Airport
    Polestar 2 or similar
  • 20 Aug 2025

    Easy

    alison b.
    Booked: Hyundai i30 or similar
    Weipa Airport
    Hyundai i30 or similar
  • 20 Aug 2025

    simple

    ganyk j.
    Booked: Toyota Corolla or similar
    Cairns Airport
    Toyota Corolla or similar
  • 20 Aug 2025

    simple

    ganyk j.
    Booked: Toyota Corolla or similar
    Cairns Airport
    Toyota Corolla or similar
  • 19 Aug 2025

    Better prices than elsewhere, bookings immediately confirmed.

    alexander c.
    Booked: Toyota Corolla or similar
    Cairns Airport
    Toyota Corolla or similar
  • 18 Aug 2025

    Very impress with the car

    ing sing h.
    Booked: Kia Carnival or similar
    Mitchell
    Kia Carnival or similar
  • 18 Aug 2025

    It is user friendly

    eleanor a.
    Booked: Mazda CX5 or similar
    Brisbane Airport
    Mazda CX5 or similar
  • 18 Aug 2025

    easy

    tracy e.
    Booked: Kia Carnival or similar
    Wagga Wagga Airport
    Kia Carnival or similar
  • 17 Aug 2025

    Easy and quick !

    weixing m.
    Booked: Toyota RAV4 Hybrid or similar
    Sydney Airport
    Toyota RAV4 Hybrid or similar
  • 17 Aug 2025

    quick

    monica w.
    Booked: Toyota Corolla or similar
    South Melbourne
    Toyota Corolla or similar
  • 17 Aug 2025

    Happy

    mark l.
    Booked: Toyota Corolla Hybrid or similar
    Sydney Airport
    Toyota Corolla Hybrid or similar
  • 15 Aug 2025

    Always Excellent

    phil s.
    Booked: Mazda CX5 or similar
    Brisbane Airport
    Mazda CX5 or similar
  • 14 Aug 2025

    Excellent, simple and fast

    anoop j.
    Booked: Toyota Corolla or similar
    Townsville Airport
    Toyota Corolla or similar
  • 13 Aug 2025

    Great

    william s.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 12 Aug 2025

    Quick and efficient. Easy to navigate

    hung b.
    Booked: Kia Carnival or similar
    Cranbourne
    Kia Carnival or similar
  • 12 Aug 2025

    Easy to use

    catherine h.
    Booked: Toyota Corolla or similar
    Cairns Airport
    Toyota Corolla or similar
  • 12 Aug 2025

    easy

    stephen m.
    Booked: Toyota Corolla or similar
    Williamtown Airport
    Toyota Corolla or similar
  • 10 Aug 2025

    perfect booking process

    praveen g.
    Booked: Toyota Corolla or similar
    Cairns Central
    Toyota Corolla or similar
  • 10 Aug 2025

    Excellent

    paul l.
    Booked: Mazda CX-30 or similar
    Melbourne Downtown
    Mazda CX-30 or similar
  • 08 Aug 2025

    easy

    rod r.
    Booked: Toyota Corolla or similar
    Sydney Downtown
    Toyota Corolla or similar
  • 07 Aug 2025

    great price, better than what the actual company could offer.

    edwin d.
    Booked: Kia Carnival or similar
    Cairns Central
    Kia Carnival or similar
  • 07 Aug 2025

    Simple and easy to navigate

    dannilee h.
    Booked: Mazda CX-30 or similar
    Sydney Downtown
    Mazda CX-30 or similar
  • 06 Aug 2025

    Always have great results with VroomVroom.

    neal p.
    Booked: Mazda CX-30 or similar
    Hobart Airport
    Mazda CX-30 or similar
  • 06 Aug 2025

    Easy

    stuart p.
    Booked: Toyota Corolla or similar
    Adelaide Downtown
    Toyota Corolla or similar
  • 04 Aug 2025

    Simple

    paul m.
    Booked: Toyota RAV4 Hybrid or similar
    Brisbane Airport
    Toyota RAV4 Hybrid or similar
  • 04 Aug 2025

    quick easy to follow and car availability

    malcolm c.
    Booked: Mazda CX5 or similar
    Surfers Paradise
    Mazda CX5 or similar
  • 01 Aug 2025

    easy and convenient

    martina p.
    Booked: Mazda CX-30 or similar
    Townsville Airport
    Mazda CX-30 or similar
  • 01 Aug 2025

    Easy and good price

    max g.
    Booked: Mazda CX5 or similar
    Gold Coast Airport
    Mazda CX5 or similar
  • 31 Jul 2025

    Easy to use

    kym g.
    Booked: Toyota Corolla Hybrid or similar
    Melbourne Airport
    Toyota Corolla Hybrid or similar
  • 30 Jul 2025

    very happy

    ann d.
    Booked: Mazda CX-30 or similar
    Gold Coast Airport
    Mazda CX-30 or similar
  • 30 Jul 2025

    Good info , Reliable & Easy to follow

    brian c.
    Booked: Toyota Landcruiser Prado or similar
    Gold Coast Airport
    Toyota Landcruiser Prado or similar
  • 30 Jul 2025

    I alway book with Vroom Vroom Vroom it allows me to look at the range of prices on offer

    paul h.
    Booked: Toyota Corolla Hybrid or similar
    Melbourne Airport
    Toyota Corolla Hybrid or similar
  • 28 Jul 2025

    straight forward

    david r.
    Booked: Mazda CX-30 or similar
    Cairns Airport
    Mazda CX-30 or similar
  • 27 Jul 2025

    Plenty of cars to choose from and simple to book. Thank you.

    kerri r.
    Booked: Toyota Corolla or similar
    Boondall
    Toyota Corolla or similar
  • 25 Jul 2025

    Very quick and efficient

    william r.
    Booked: Mazda CX5 or similar
    Melbourne Airport
    Mazda CX5 or similar
  • 24 Jul 2025

    Easy to use

    carolyn s.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 24 Jul 2025

    It was easy and cheap, good that an additional insurance was offered.

    christian b.
    Booked: Toyota Corolla or similar
    Kallangur
    Toyota Corolla or similar
  • 23 Jul 2025

    Easy to book and the option to add excess insurance was made easy

    ben l.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 22 Jul 2025

    Easy thank you.

    carmen s.
    Booked: Mitsubishi Pajero Sport GLX or similar
    Melbourne Airport
    Mitsubishi Pajero Sport GLX or similar
  • 20 Jul 2025

    everything is so easy.

    damian m.
    Booked: Mitsubishi Pajero Sport GLX or similar
    Adelaide Airport
    Mitsubishi Pajero Sport GLX or similar
  • 20 Jul 2025

    Efficient

    paul w.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Surfers Paradise
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 19 Jul 2025

    Such an easy website to use

    kylie m.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Ayers Rock Airport
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 18 Jul 2025

    Easy to use

    simon f.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 17 Jul 2025

    Easy to use

    lynda h.
    Booked: Mazda CX-30 or similar
    Hobart Airport
    Mazda CX-30 or similar
  • 17 Jul 2025

    Very easy to sort out the car I needed

    clive b.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 15 Jul 2025

    Easy and fast. Thank tou

    duncan q.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 14 Jul 2025

    Easy to navigate

    bun hy l.
    Booked: Kia Sportage or similar
    Melbourne Airport
    Kia Sportage or similar
  • 14 Jul 2025

    very smooth process

    judy l.
    Booked: Mazda CX-30 or similar
    Devonport Downtown
    Mazda CX-30 or similar
  • 13 Jul 2025

    Very easy

    matt t.
    Booked: Mazda CX-9 or similar
    Cairns Central
    Mazda CX-9 or similar
  • 12 Jul 2025

    Pretty easy to book. I hope I get the car I ordered on the day!!

    james h.
    Booked: Mazda CX-30 or similar
    Melbourne Downtown
    Mazda CX-30 or similar
  • 11 Jul 2025

    Too easy.

    marc p.
    Booked: Mazda CX-30 or similar
    Brisbane Airport
    Mazda CX-30 or similar
  • 10 Jul 2025

    Easy to use

    john m.
    Booked: Mazda CX-30 or similar
    Cairns Airport
    Mazda CX-30 or similar
  • 09 Jul 2025

    Easy to use

    phillip g.
    Booked: Mazda CX-30 or similar
    Burnie Airport
    Mazda CX-30 or similar
  • 07 Jul 2025

    It was quite easy to navigate

    ingrid m.
    Booked: Mazda CX5 or similar
    Adelaide Airport
    Mazda CX5 or similar
  • 07 Jul 2025

    No hassle worked well

    greg c.
    Booked: Polestar 2 or similar
    Adelaide Airport
    Polestar 2 or similar
  • 05 Jul 2025

    Very smooth to book a car

    yuriko p.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Noosa
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 03 Jul 2025

    easy and quick

    frank m.
    Booked: Mazda CX-30 or similar
    Melbourne Airport
    Mazda CX-30 or similar
  • 02 Jul 2025

    Easy booking process, competitive prices

    nicole r.
    Booked: Toyota Corolla or similar
    Melbourne Airport
    Toyota Corolla or similar
  • 30 Jun 2025

    remindr call when i forgot to finalise payment

    michael a.
    Booked: Mazda CX-9 or similar
    Darwin Airport
    Mazda CX-9 or similar
  • 29 Jun 2025

    Easy, convenient and fast

    nick b.
    Booked: Mazda CX-30 or similar
    Sydney Airport
    Mazda CX-30 or similar
  • 28 Jun 2025

    Options available, clear pricing. Easy to navigate

    peter g.
    Booked: Mazda CX-30 or similar
    Darwin Cbd
    Mazda CX-30 or similar
  • 27 Jun 2025

    easy to use and great value

    paul l.
    Booked: Dual Cab 4WD or similar
    Williamtown Airport
    Dual Cab 4WD or similar
  • 27 Jun 2025

    quick efficient service

    paul l.
    Booked: Hyundai i30 or similar
    Williamtown Airport
    Hyundai i30 or similar
  • 27 Jun 2025

    Was very easy to use

    william t.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Darwin Airport
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 21 Jun 2025

    Easy, cheap, pay later great

    josh s.
    Booked: Toyota Landcruiser Prado or similar
    Melbourne Airport
    Toyota Landcruiser Prado or similar
  • 21 Jun 2025

    Lots of options

    stuart h.
    Booked: Toyota Corolla or similar
    Brisbane Airport
    Toyota Corolla or similar
  • 20 Jun 2025

    Good and quick

    sri t.
    Booked: Toyota Corolla or similar
    Emerald Airport
    Toyota Corolla or similar
  • 19 Jun 2025

    Good

    kah yeow h.
    Booked: Ford Ranger or similar
    Perth Downtown
    Ford Ranger or similar
  • 17 Jun 2025

    The ladies at Brookvale Thrifty were incredibly helpful and went out of their way to get my vehicle organised even though I was early for the pick up. They ugraded me to a new Nissan XTrail and made the entire experience very enjoyable and stress free.

    ross a.
    Booked: Hyundai i30 or similar
    Brookvale
    Hyundai i30 or similar
  • 16 Jun 2025

    Had a terrible experience with keycard earlier today, so this was great

    rebecca m.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Surfers Paradise
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 15 Jun 2025

    Easy to use, good pricing

    helen b.
    Booked: Hyundai i30 or similar
    Brisbane Airport
    Hyundai i30 or similar
  • 13 Jun 2025

    Easy instructions

    leanne a.
    Booked: Dual Cab 4WD or similar
    Adelaide Airport
    Dual Cab 4WD or similar
  • 10 Jun 2025

    Excellent

    maria b.
    Booked: Mazda CX5 or similar
    Mitchell
    Mazda CX5 or similar
  • 09 Jun 2025

    Excellent website

    roger v.
    Booked: Mazda CX5 or similar
    Perth Airport
    Mazda CX5 or similar
  • 09 Jun 2025

    Very easy to navigate

    indran k.
    Booked: Mazda CX5 or similar
    Woodridge
    Mazda CX5 or similar
  • 03 Jun 2025

    Perfect!!

    craig f.
    Booked: Suzuki Jimny or similar
    Broome Airport
    Suzuki Jimny or similar
  • 02 Jun 2025

    Simple and quick

    robert h.
    Booked: Toyota Camry Hybrid or similar
    Darwin Airport
    Toyota Camry Hybrid or similar
  • 27 May 2025

    Very simple and straight forward

    jonathon s.
    Booked: Mazda CX-9 or similar
    Cairns Airport
    Mazda CX-9 or similar
  • 25 May 2025

    Simple & easy process!

    matthieu l.
    Booked: Mazda CX-30 or similar
    Sydney Downtown
    Mazda CX-30 or similar
  • 19 May 2025

    Simply, easy, fast - Great !

    robert w l.
    Booked: Mazda CX-30 or similar
    Sydney Downtown
    Mazda CX-30 or similar
  • 19 May 2025

    Great to deal with

    john b.
    Booked: Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
    Rocklea
    Suzuki Swift, Hyundai Accent, Kia Rio or Toyota Yaris or similar
  • 13 May 2025

    Easy to compare. Baggage information.

    justin c.
    Booked: Toyota Kluger Hybrid or similar
    Cairns Airport
    Toyota Kluger Hybrid or similar
  • 12 May 2025

    VERY EASY TO BOOK THROUGH THIS PLATFORM

    mark k.
    Booked: Mazda CX-30 or similar
    Newcastle
    Mazda CX-30 or similar
  • 07 May 2025

    Easy to book and no down payment needed.

    charmaine d.
    Booked: Toyota RAV4 Hybrid or similar
    Sydney Downtown
    Toyota RAV4 Hybrid or similar
  • 27 Apr 2025

    Easy and speedy.

    david a.
    Booked: Toyota Kluger Hybrid or similar
    Canberra Airport
    Toyota Kluger Hybrid or similar
×

We ask users of our booking service to review it after they've completed their reservation. We present a selection of reviews on this page. Our review scores are calculated by averaging the scores of all the reviews that we collect. We don't publish reviews that violate our guidelines. To learn more about guidelines and our reviews generally, visit Terms and Conditions.

Learn more about our reviews.

Vehicle types available at Thrifty

  • Fullsize Pick up (double cab)

    Fullsize Pick up (double cab)
    1.8M (L), 1.5M (W)
    5
    4
  • Standard Elite Commercial Van/Truck

    Standard Elite Commercial Van/Truck
    7.4M (L), 2.4M (W)
    3
    2
  • Intermediate Pick up (single/extended cab)

    Intermediate Pick up (single/extended cab)
    2.6M (L), 1.8M (W)
    2
    2
  • Premium Pick up (double cab)

    Premium Pick up (double cab)
    3 Large 2 Small
    5
    5
  • Compact Car

    Compact Car
    1 Large 1 Small
    5
    4
  • Fullsize Passenger Van

    Fullsize Passenger Van
    2 Large 2 Small
    8
    5
  • Special

    Special
    1.8M (L), 1.5M (W)
    5
    4
  • Premium SUV

    Premium SUV
    3 Large 2 Small
    7
    4
  • Economy Car

    Economy Car
    1 Large 1 Small
    5
    4
  • Compact Commercial Van/Truck

    Compact Commercial Van/Truck
    2.4M (L), 1.1M (W)
    2
    4
  • Premium Elite Commercial Van/Truck

    Premium Elite Commercial Van/Truck
    6.4M (L), 2.4M (W)
    3
    2
  • Compact SUV

    Compact SUV
    2 Large 2 Small
    5
    5
  • Luxury Elite Commercial Van/Truck

    Luxury Elite Commercial Van/Truck
    7.3M (L), 2.4M (W)
    3
    2
  • Fullsize SUV

    Fullsize SUV
    2 Large 2 Small
    7
    4
  • Economy SUV

    Economy SUV
    1 Large 1 Small
    5
    4
  • Intermediate Commercial Van/Truck

    Intermediate Commercial Van/Truck
    2.4M (L), 1.1M (W)
    2
    2
  • Fullsize Sport

    Fullsize Sport
    1 Large 1 Small
    2
    2
  • Premium Commercial Van/Truck

    Premium Commercial Van/Truck
    6.4M (L), 2.4M (W)
    3
    2
  • Oversize Passenger Van

    Oversize Passenger Van
    25
    2
  • Premium Elite Passenger Van

    Premium Elite Passenger Van
    22
    2
  • Intermediate Elite Commercial Van/Truck

    Intermediate Elite Commercial Van/Truck
    6.5M (L), 2.5M (W)
    3
    2
  • Premium Elite SUV

    Premium Elite SUV
    1 Large 1 Small
    7
    5
  • Standard Commercial Van/Truck

    Standard Commercial Van/Truck
    7.5M (L), 2.4M (W)
    2
    2
  • Fullsize Elite Commercial Van/Truck

    Fullsize Elite Commercial Van/Truck
    8.5M (L), 2.4M (W)
    3
    2
  • Fullsize Commercial Van/Truck

    Fullsize Commercial Van/Truck
    4.2M (L), 2.1M (W)
    3
    2
  • Fullsize Elite Pick up (double cab)

    Fullsize Elite Pick up (double cab)
    5
    4
  • Premium Passenger Van

    Premium Passenger Van
    12
    4
  • Standard Car

    Standard Car
    3 Large 2 Small
    5
    4
  • Intermediate Sport

    Intermediate Sport
    2 Large 2 Small
    5
    4
  • Fullsize Car

    Fullsize Car
    2 Large 2 Small
    5
    4
  • Intermediate SUV

    Intermediate SUV
    2 Large 2 Small
    5
    5
  • Standard Elite Sport

    Standard Elite Sport
    2 Large 1 Small
    5
    4

Frequently asked questions

On renting a vehicle with Thrifty

  • Where can you rent a Thrifty vehicle?

    Thrifty has outlets Australia-wide with depots in all the state capitals, international airports, and major urban centres. See the list below for the number of depots in each state. NT (14), NSW (112), QLD (57), TAS (12), WA (27), SA (12), ACT (3), VIC (51)

  • What types of vehicles does Thrifty rent?

    Thrifty has one of the broadest ranges of family-friendly vehicles in Australia, offering everything from compact cars and sedans through to pickups and commercial vehicles. Fullsize Pick up (double cab), Standard Elite Commercial Van/Truck, Intermediate Pick up (single/extended cab), Premium Pick up (double cab), Compact Car, Fullsize Passenger Van, Special, Premium SUV, Economy Car, Compact Commercial Van/Truck, Premium Elite Commercial Van/Truck, Compact SUV, Luxury Elite Commercial Van/Truck, Fullsize SUV, Economy SUV, Intermediate Commercial Van/Truck, Fullsize Sport, Premium Commercial Van/Truck, Oversize Passenger Van, Premium Elite Passenger Van, Intermediate Elite Commercial Van/Truck, Premium Elite SUV, Standard Commercial Van/Truck, Fullsize Elite Commercial Van/Truck, Fullsize Commercial Van/Truck, Fullsize Elite Pick up (double cab), Premium Passenger Van, Standard Car, Intermediate Sport, Fullsize Car, Intermediate SUV, Standard Elite Sport

  • How can I pay for my car hire with Thrifty?

    Thrifty accepts AMEX, Mastercard, Visa, and Diners Club credit cards for vehicle payments. Visa and Mastercard debit cards are only accepted at some Thrifty locations, so please check beforehand. Cash payments accepted only upon the return of your rental vehicle and only at certain rental locations, so again, please check this beforehand.

  • How much does Thrifty require for a security bond and how long will it take to refund?

    Thrifty reserves an amount on your credit card of an amount at least equal to the estimated charges plus a security bond (also known as a security deposit or deposit hold). This deposit amount can vary depending on the vehicle type, mode of payment, and rental location. This deposit pre-authorisation is refunded from your card (pending any additional charges) upon the return of your rental vehicle, however it can take three to seven business days to appear on your statement — the length of this delay is dependent on your bank.

  • What is the minimum age to hire a car from Thrifty in Australia?

    To rent a hire car from Thrifty, any driver needs to be at least 21 years old. Their age policy also requires that drivers aged under 25 need to pay a young driver fee, and may be restricted to a limited range of vehicles. Additional drivers under the age of 25 can be added to the Rental Agreement, but they will also be subject to the under 25 fee.

  • What type of driver licence does Thrifty accept?

    Any unrestricted driving licence, either Australian or international, will satisfy Thrifty’s driving licence requirements. Learner permits and provisional licences are not accepted for vehicle hire, and if your licence isn’t printed in English, you’ll need to present an International Driving Permit (IDP). Digital licences are not accepted and the name on the licence must match the name on the Rental Agreement.

  • Can I add an additional driver to my Thrifty car rental?

    Yes, Thrifty allows additional drivers, however they are subject to the same regulations as the primary driver, and are limited to the number of passengers the vehicle is legally licensed to carry. There is a daily additional driver fee for each driver added to the Rental Agreement. For further information, including the specific fee per additional driver per day, please see the “Important Information” section for details specific to your rental vehicle or contact our customer care team.

  • Does a Thrifty hire car include insurance?

    Yes. Basic cover is included in the rental quote, but should the vehicle be stolen or damaged in an accident, or a third-party loss occurs, you’ll be liable to pay for any damage charges up to the Rental Vehicle Excess amount as per your Thrifty rental agreement. The excess refers to the amount renters are liable for before the basic cover applies and the amount of this excess can vary depending on the type of vehicle, the age of the renter, and a number of other variables. Thrifty offers additional damage waiver coverage, also known as a damage waiver, including Ultimate Protection and Premium Protection, both for an additional daily cost, and these can reduce your damage excess charge, but be sure to read through your detailed Rental Agreement to see what damage is and is not covered, and also for more information regarding the cost of excess reduction cover. Prosura is another option to consider if you are looking for comprehensive excess reduction coverage.

  • Does a Thrifty rental car include roadside assistance?

    Yes. Thrifty will provide complimentary roadside assistance for any mechanical-based defects that are inherent to the vehicle. However, for issues which aren’t strictly mechanical—you’ll be charged a call-out fee along with any associated costs.

  • How do I pay for road tolls with Thrifty?

    If you use a toll road in a Thrifty hire car, you will be charged for the toll along with an administrative charge. Thrifty offers an add-on product which includes all toll charges under a single flat daily fee which allows for unlimited toll usage for each charged day. For details on Thrifty’s toll fees, please refer to the “Important Information” button related to the specific vehicle you are considering.

  • Is there a mileage limit for Thrifty rental cars?

    In cases where you do not have unlimited kilometres, if a kilometre limit on driving distance applies to your Thrifty hire car, the daily kilometre allowance will be shown on your Rental Agreement. If you drive in excess of this daily allowance, a charge may apply for the additional distance.

  • What is the fuel policy for rental cars hired through Thrifty?

    Some Thrifty locations allow the purchase of pre-paid fuel, meaning you can return the vehicle without a full tank of petrol, though note there is no refund for unused fuel. Otherwise, if you return your hire car to Thrifty without a full tank of fuel you may be charged a premium rate to refill the petrol tank. The most cost effective approach is to fill the hire car fuel tank yourself, at your own cost, before returning it. To save money, use the VroomVroomVroom fuel price comparison app to find the best-priced petrol near the depot you need to return your rental car to.

  • How do I modify or cancel my rental car booking with Thrifty?

    If your hire car rental period is yet to commence, you can modify your booking within the VroomVroomVroom app or by contacting our customer care team to make the required changes. If you have already collected your Thrifty hire car, you’ll need to contact the depot you collected the vehicle from to request an extra day — or whatever extension period is desired. Bear in mind that any change to the rental period — regardless of if it is before you have collected the car or after — may alter the total cost of your hire car. Any changes will be subject to the specific cancellation policy associated with your rental car. If you need to cancel your booking, if you paid a deposit at the time of your booking with Thrifty through VroomVroomVroom, then you need to give at least 48 hours notice of your cancellation in order to receive a refund.

  • What are the details of the Thrifty car rental agreement?

    The Terms and Conditions of renting a vehicle supplied by Thrifty can vary depending on the exact vehicle hired, the age of the driver, the length of the hire period, and a number of other conditions. As such, the exact Terms and Conditions related to an individual vehicle rental can vary from one customer to another and one type of vehicle to another. Once you select a vehicle you are interested in on VroomVroomVroom, you can click on the prominent “Important Information” button to read our guideline to rental terms related to the vehicle which you should be aware of. Later in the booking flow are the detailed Terms and Conditions which you will need to read and accept before finalising your booking. Upon arrival you will also be required to sign a Rental Agreement that outlines the specific Terms and Conditions for your rental.

Note: The information above was correct at the time of publication.
Please check the Terms and Conditions of your chosen vehicle for specific details.

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