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Thrifty Terms & Conditions | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
The below T&Cs (including prices and taxes) are provided by Thrifty and may change without notice to VroomVroomVroom. This quote includes:
This quote will not include:
* All extra add-ons will attract additional percentage taxes and surcharges. Modifying BookingModifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above. Thrifty Excess Reduction GuideVroomVroomVroom does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Thrifty.
Drivers Licences and Age QualificationsAll renters must be aged 21 for standard vehicles at the commencement of the rental. For any driver be they the renter or an additional driver, aged 21 to 24 inclusive, an age surcharge of $22 per day applies. No surcharges apply to additional drivers aged 25 years and more. Thrifty recognises all current non-provisional and non-probationary Australian drivers licences and current overseas licences. The driver's licence must be in English language with a photo and produced at the start of the rental. If a renter's licence is not in English or not have a photo, an International Driving Permit will be required. Credit cards and Credit Card surchargeThrifty will require a deposit of between AUD$385 & AUD$1100 from clients upon collection of the vehicle to cover additional charges i.e. fuel, additional kilometres, and liability waiver. This deposit is to be paid by any internationally recognised credit card. NO CASH DEPOSIT WILL BE ACCEPTED. An imprint of the credit card, and the deposit, will be taken on pick up of the vehicle.Credit card must be in the name of the authorised renter. Effective 07 December 2009, Thrifty will be introducing a Credit Card Fee of 1.5%. This fee will be applicable to all credit card types. Contact NumbersAll booking requests must include a contact number. This is so Thrifty can provide a better service when they have a requirement to contact you regarding the booking. Some smaller airport locations are only staffed for flight arrivals, and Thrifty require flight details to be confirmed prior to arrival. Baby SeatsBaby seats are available at most Thrifty locations at a cost of AUD$6.00 per day to a maximum of AUD$55 per rental, per seat. Driving RestrictionsVehicles must not be used on any unsealed road (being a road not sealed with a hard material such as tar, bitumen or concrete). No vehicle (including 4WDs) may be used on off road conditions. Off road conditions include but is not limited to fire trails, beaches, sand, tracks, fields, paddocks, creeks or river crossings. Damage to overhead, under body or damage caused by water is not covered by any damage liabilities. All costs would be at the renter’s own expense. Western Australia If vehicles are travelling interstate or into remote areas, prior written approval by Thrifty WA must be granted. Consideration must be given by the driver for their own safety and contactibility in the event of an accident or incident. Travelling into some areas of Western Australia require National Park Passes, these are available for sale from the Perth Tourist Centre. South Australia Travelling into some areas of the South Australia outback may involve the need for a Desert Pass Permit. Important Note: Thrifty do not offer any cover whilst vehicles are being loaded on or off of ferries, or whilst on the ferry. Customers need to be aware of this. They take vehicles on ferries at their own risk. All vehicles are permitted to travel to Kangaroo Island if collected from a corporate location only.
Far North Queensland Travel is permitted as far as Cooktown only via the inland road (Peninsula Development Road / Cooktown Development Road). Travel to Cooktown via the coastal road (Cape Tribulation Road) is not permitted; customers can only travel as far as Cape Tribulation. Fraser Island Thrifty allows selected 4WD’s to be driven on Fraser Island but only when hired from Thrifty Hervey Bay. An additional $550 security bond is collected at the start of the rental and will be refunded on completion of the rental, subject to the vehicle being returned without damage. A $100 cleaning fee will apply to all rentals taken to Fraser Island. Tasmania Vehicles cannot be taken onto the Spirit of Tasmania ferry and into Tasmania. NT, Broome and Kununurra There are many areas and sites that Thrifty NT will not allow access to and where different damage liability conditions apply. Listed below are the areas where these vehicle types MUST NOT be driven at any time without Thrifty NT's written permission and agreement. Should you decide to enter these areas Thrifty NT WILL NOT provide any damage liability coverage. Any damage to the vehicle, either mechanical or panel, sustained in these areas or as a result of being in these areas will be at the HIRER'S EXPENSE as will any costs relating to vehicle recovery. Thrifty reserves the right to deny access to some areas due to road conditions without notice. Access is denied as per above to the areas listed within the following regions: Kakadu Region Jim Jim and Twin Falls – all year. Arnhem Land - Access to Arnhem Land including Gurig/Cobourg National Park is denied subject to Thrifty's approval and on presentation of permits obtained from the relevant authority for entry to Aboriginal Land. Litchfield Region Katherine Region - Central Arnhem Road to Gove beyond Bulman. Kimberley Region - Mitchell Plateau and Kalumburu. Gibb River Road travel between November and April is subject to seasonal road conditions and access limited to Large Manual 4WD's only (LRMR and IFMR) Broome - Cable Beach Central Australia - Tanami Track, Gunbarrell Highway, Plenty/Donahue Highway, Canning Stock Route, Oodnadatta Track, Strzlecki Track, Birdsville Track only when travelling with another vehicle and with Thrifty's consent and knowledge. Other Areas The Gulf Track, Cape York Peninsular, Fraser Island (for a vehicle rented from NT) Larapinta and Namatjira Drive (Mereenie Loop Road & & Gibb River Road) - Any damage sustained to the vehicle whilst on these roads is subject to the standard damage liabilities of $5,500 for multi vehicle accident and $7,700 for a single vehicle accident. Any additional liability reducer purchased does not apply for travel on these roads. Aboriginal Permit Land – any entry to Aboriginal Land without a permit is illegal. Access to any land requiring a permit for entry is denied without Thrifty’s approval and entry permit must be provided to Thrifty prior to entry to such lands. Collision Damage Cover is not valid in the event of an unauthorised entry into Aboriginal Land or breach of permit regulations Road Closures Any road or gazetted track closed by any statutory authority in any region. Dusk to Dawn Any damage sustained to a rented vehicle as a result of a collision with an animal between the hours of dusk and dawn will not be covered by Thrifty's damage liabilities.All damages and recovery costs will be the responsibility of the hirer. Snow Cover (June – Oct) Cars, Buses and 4WD's are permitted above the snow line however Snow Cover must be purchased at $22 per day inc. GST. This is in addition to the standard loss or damage cover available. The definition of the Snowline is either (a) the entrance to the National Parks or (b) wherever snow chains are required to be fitted and used or any road where snow or ice is present. Coverage is limited to sealed public roads or car parks. Thrifty do not hire show chains or roof racks. Any damage or loss caused to the vehicle through the use of snow chains and roof racks will not be covered. Vehicles booked on Vroomvroomvroom must remain on sealed bitumen roads. Traffic Infringements and Tollways New South Wales, Victoria and Queensland all have toll roads. Payment cannot be made to Thrifty for toll charges in NSW, Eastlink in VIC and QLD. For further information please visit the following websites: New South Wales – www.rta.nsw.gov.au or www.sydneymotorways.com.au Victoria – A linktoll can be pre-purchased through Thrifty at $12.00 inc. GST per calendar day for travel on the Melbourne Citylink. Alternatively you can visit www.citylink.com.au or phone 13 26 29 to organise a pass. Queensland – www.govia.com.au or phone 1300 55 90 40. The renter is responsible for any / all toll and traffic infringements incurred during the course of their rental. If incurred, Thrifty will transfer these infringements into the name of the renter who then becomes responsible nominating and transferring the responsibility to the driver of the vehicle at the time of the infringement or for paying the fine. This administration fee will be charged to the renters’ credit card and a notification letter sent. USE OF VEHICLE1. You agree that the following persons must not drive the Vehicle (unless authorised by Thrifty in writing):
2. You agree that the Vehicle must not be used by You or by any Authorised Driver (unless authorised by Thrifty in writing):
3. You must keep the Vehicle locked at all times whilst it is unattended. Protection Levels – AUSTRALIA WIDE* All extra add-ons will attract additional percentage taxes and surcharges. Loss or Damage CoverThe following is a general overview of the loss and damage cover available to a driver of a Thrifty vehicle. It is subject to exclusions and limitations - for full conditions; please refer to Thrifty’s standard terms and conditions on the website at http://www.thrifty.com.au/terms. Compulsory Third Party Insurance (CTP)All vehicles registered in Australia have Compulsory Third Party Insurance (CTP), which is legislated within each respective state or territory. CTP insurance indemnifies the negligent driver for all third party persons or passengers injured during the accident. CTP cover is included in the daily rate charged by Thrifty. The Claims Department does not process claims for CTP which would be lodged with the CTP insurer. CTP insurance DOES NOT provide cover for injuries sustained by the driver at fault. CTP insurance also DOES NOT provide cover for damage to property or motor vehicles. Liability FeeA liability fee is payable for ANY loss or damage regardless of cause/fault (i.e. whether it results from accident damage, hail damage, theft etc). The liability fee is payable for EACH SEPARATE incident of damage (e.g. if a vehicle sustains accident damage and hail damage within the one rental period, then 2 liability fees will apply).The amount of the liability fee is stated on the first page of the rental agreement.. There are two (2) types of liability fees: Damage Recovery FeeThe Damage Recovery Fee will apply when there is any damage to the motor vehicle or another motor vehicle (and all relevant details of the other motor vehicle (3rd party) have been obtained). Single Vehicle AccidentA Single Vehicle Accident (SVA) is an incident in which (a) no other motor vehicle is involved (e.g. rollovers, collisions with animals, trees, pedestrians etc) (b) another motor vehicle is involved but: (i) that other motor vehicle or it's driver has not been identified to Us; or (ii) at the time of the incident the Vehicle was moving in reverse and that other motor vehicle was stationery; or (iii) at the time of the incident that other vehicle was parked. Single Vehicle Accident Liability FeeThe single vehicle accident liability fee is stated on the first page of the rental agreement. In addition a Premium Location Surcharge may also apply. The Single Vehicle Accident Liability Fee is payable in addition to the Damage Recovery Fee. Standard Cover “SC”All Thrifty vehicles have Standard Cover, which indemnifies the Thrifty Hirer and Authorised Driver for damage caused to the Thrifty vehicle and third party property. Tyre and windscreen damage is not included. Standard Cover is subject to conditions and exclusions. The hirer Standard Cover FeeStandard Cover is included in the daily rate. (Standard Cover) Damage Recovery FeeThe Damage Recovery Fee is currently $3300* ($5500 for 4WDs from NT, Broome & Kununurra) including GST. In addition a Premium Location Surcharge may also apply. Single Vehicle Accident FeeIn the case of a Single Vehicle Accident, the Single Vehicle Accident Fee of $2200* including GST applies in addition to the Damage Recovery Fee. Premium Protection “PP”The hirer must either select the package which includes this cover or ticks a box accepting this additional cover on the rental agreement and pays the appropriate fee for the cover to take effect. Tyre and windscreen damage is not included (and Standard Cover is included in PP). Premium Protection FeeCurrently, the Premium Protection Fee is $27.00 per day including GST. (Premium Protection) Damage Recovery FeePremium Protection reduces the Damage Recovery Fee from $3300 to $385* including GST. In addition a Premium Location Surcharge may also apply. Single Vehicle Liability FeeIn the case of a Single Vehicle Accident, the Single Vehicle Accident Fee of $2200* including Ultimate Protection “UP”The hirer must either select the package which includes this cover or ticks a box accepting this additional cover on the rental agreement and pays the appropriate fee for the cover to take effect. The hirer will be provided Standard Cover. In addition:
Ultimate Protection FeeCurrently the Ultimate Protection Fee is $33.00 per day including GST. NB - If a hirer breaches Thrifty's standard terms and conditions, they may not be covered by Standard Cover, Premium Protection or Ultimate Protection and will be liable for all damages incurred. *The amount of DR Fees and SVA Fees may vary between locations and for types of vehicles and may change from time to time. LOSS OR DAMAGE COVER MATRIX – AUSTRALIA WIDEProducts Inclusive (with no Premium or Ultimate protection accepted at the counter)
Reduction Options – Available for PURCHASE AT COUNTER BY CUSTOMERPP – Premium Protection * All extra add-ons will attract additional percentage taxes and surcharges.
LOSS OR DAMAGE COVER MATRIX – NT, BROOME & KUNUNNARAProducts –BASIC and THIRD PARTY (no PP or UP)
Reduction Options – Available for PURCHASE AT COUNTER BY CUSTOMERPP – Premium Protection * All extra add-ons will attract additional percentage taxes and surcharges.
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